CARE/FERA - Recertification & Post-Enrollment Verification
Recertification
CARE and FERA participants must re-enroll every two years. If you received a recertification notice in the mail, it’s time to re-enroll.
Post-Enrollment Verification
To continue receiving your CARE or FERA program discount, you need to provide specific documentation within 90 days from the date indicated in the letter or email you received. You may prove eligibility based on income OR participation in a qualifying public assistance program.
How Do I Complete CARE/FERA Verification?
Complete Online (recommended)
The fastest way to verify your eligibility for either the FERA or CARE program is by submitting your Eligibility Verification Form online. You may expect to receive a response within 24-48 hours.
You may also download and submit the completed form and supporting Proof of Income or Public Assistance Program documentation* via U.S. mail. Expect a response time of approximately three weeks to one month.
Print and complete the Eligibility Verification Form
Note: If submitting by U.S. mail, please allow sufficient transit time for your application to arrive before the verification due date.
Southern California Edison
FERA/CARE Programs
P.O. Box 9527
Azusa, CA 91702-9954
Post-Enrollment Verification Frequently Asked Questions
Post-Enrollment Verification FAQ
While we don't require you to submit proof of eligibility when you initially apply, at any time during your enrollment you may be selected to participate in the CARE/FERA verification process. This is to ensure that those benefiting from the CARE/FERA discount meet program eligibility criteria.
Your CARE discount will remain active until the due date specified on your CARE Verification letter or email. If we determine that you are ineligible, your discount will be suspended. Your discount may also be suspended if you submit incomplete verification documents, request to cancel or we receive your documents after the due date.
Your CARE/FERA discount will remain active until the due date specified on your CARE/FERA verification letter or email. If we determine that you are ineligible, your discount will be suspended. Your discount may also be suspended if you submit incomplete verification documents, ask us to cancel your enrollment, or if we receive your documents after the due date.
Yes. To re-enroll in either the CARE/FERA program, please submit your cover letter and all verification documents, along with your completed verification form, either online, by U.S. mail at:
CARE/FERA
Southern California Edison
P.O. Box 9527
Azusa, CA 91702-9954
Please allow approximately 30 days for your paperwork to be processed once documents are received.
Review your letter for the specific information or documentation needed. For best results, collect all required documents according to the verification process instructions noted above, and submit your information online, by U.S. mail at:
CARE/FERA
Southern California Edison
P.O. Box 9527
Azusa, CA 91702-9954
Yes, if you missed the verification date you will be reinstated at the time of approval.
Was this information helpful?
