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Assistance pour clients en situation de handicap

Nous fournissons les ressources et l'assistance nécessaires pour répondre aux divers besoins de nos clients lors des coupures de courant pour raisons de sécurité publique (Public Safety Power Shutoff ou PSPS).

 

Système d'alerte accessible

Le site Web du système d'alerte accessible (Accessible Hazard Alert System ou AHAS) de SCE fournit des notifications concernant les coupures PSPS et des informations sur la préparation aux coupures d'électricité dans des formats accessibles aux personnes aveugles, malvoyantes, sourdes, malentendantes ou sourdes et aveugles.

Public Safety Partner Guide to PSPS Customer Resources

This American Sign Language (ASL) video provides an overview of programs and services to prepare and assist customers during a PSPS. 

Click here to view video


Ensure PSPS Outage Alerts

In the event of a PSPS, we will keep you informed through early warning notifications, when possible, before turning off the power. Please make sure your contact information in your online account is up to date to ensure we can reach you during outages, and please choose whether you would like to receive these notifications via phone calls, text alerts or emails.

Customers Affected by PSPS


American Sign Language Resource Hub

SCE’s American Sign Language Resource Hub website offers PSPS notifications and preparedness information in accessible formats for people who are blind, low vision, deaf, hard-of hearing or deaf-blind.

Click here to explore accessible alerts

 

Backup Power Solutions

Backup power solutions, such as portable power stations and portable generators, help keep you powered during outages. If you qualify, rebates and incentives may be available.

Click here to learn about rebates 

Resource Links
  • Disaster Support
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Ressources et soutien en matière de sécurité

Trouvez des programmes et des services pour vous préparer aux coupures de courant pour raisons de sécurité publique.

Annual AFN Plan

Public Safety Partner Guide to PSPS Customer Resources (PDF)

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