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We're aware of intermittent issues preventing visitors from logging in, making payments, or completing requests. If you experience an issue, please try again later. For immediate assistance, call 800-655-4555. We're working to resolve the issue as soon as possible and apologize for any inconvenience.

Smart Meter Opt Out

Smart Meters

We support smart metering and we also fully support your individual right to choose.

If you’re a residential customer, you may choose to opt out of a smart meter. If you do, an older technology meter will remain in place (or be reinstalled) at your home. You will not be able to take advantage of programs and benefits like Budget Assistant, which rely on two-way communication technology.

Our Meters: Features and Benefits

*Income-qualified customers pay a $10 set-up charge for operational activities.

**Income-qualified customers pay $5 monthly charge for meter reading.

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