How would you like to contact us?
By Phone
Report an Outage (24-hours a day, 7-days a week): 1-800-611-1911.
If you see a downed power line, call 9-1-1 immediately.
Customer Support (USA & Canada): 1-800-655-4555
Call our support line for questions related to your account, including billing and electric rates from:
7:00 a.m. - 7:00 p.m., Monday through Friday, and 8:00 a.m. - 5:00 p.m. on Saturday.
If you're in immediate danger, please call 9-1-1.
Payments, Extensions or Payment Options: 1-800-950-2356
If you are having difficulty paying your bill, please contact us right away. You may be eligible for a payment arrangement or other financial assistance.
Report Voltage Issues: 1-800-611-1911
Call our support line if you're experiencing a voltage issue affecting your electric service. We'll investigate the matter and make repairs to our equipment if it is found to be the cause of the problem.
By Email
Please contact us by phone for customer support; we currently do not offer support by email.
By Mail
General Mailing Address
Southern California Edison
P.O. Box 800
Rosemead, CA 91770
Account Services
Southern California Edison
P.O. Box 6400
Rancho Cucamonga, CA 91729
General Business Customer Service
Agricultural Customers
Southern California Edison
Agricultural Customer Service
4175 S. Laspina St.
Tulare, CA 93274
Looking for quick answers?
Check out our Frequently Asked Questions
FAQs