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Home and Business Area Network office kitchen
Home & Business Area Network

You Can Make Smart Choices About Your Energy Use!

Your Home and Business Area Networks (HAN) enables you to view near real-time energy usage data. 

Enroll a HAN device today

Click on the link below and complete the form. Please allow up to 72 hours for your device to be connected to the meter. Usage will begin to display once successfully connected.

ENROLL NOW

Access to your home or business electricity consumption in near real-time can help you manage and reduce your electricity use, and potentially lower your electric bill.

You'll be empowered to:

  • Conserve energy and help the environment.
  • Play an active role and have a choice in how you use energy.
  • Decide how and when you want and need to save energy.

Your HAN device will need to remain within 75 feet of the utility meter to maintain good communications.

 

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About Home & Business Area Network Frequently Asked Questions

About Home & Business Area Network FAQ

家庭和商務區域網絡連接家庭或企業內的各種數字設備。這些數位設備可能包括:能源資訊顯示器、智慧恆溫器、電腦、數位媒體播放器、電視、家庭安全系統、「智慧」電器(如冰箱、洗碗機和乾衣機)等等。

您所連接的網路裝置可以透過網際網路、Wi-Fi、Z-Wave 及 ZigBee 互相通訊並分享資訊。您的網路還可以讓 SCE 智慧電錶與已註冊的 ZigBee Smart Energy Profile 1.0/1.1 設備進行通訊,近乎即時地提供能源使用資訊。

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Devices Frequently Asked Questions

Devices FAQ

當今市場上有幾種類型的設備。其中包括能源資訊顯示器、USB加密狗、網關、智慧恆溫器和「智慧」電器。 要成功連接 SCE 智慧電錶,您的裝置必須支援ZigBee通訊並通過智慧能源設定檔 1.0 或 1.1認證。

支援 Zigbee 的裝置使用高效率的無線網路標準進行通訊。該技術與藍牙相似,但更簡單且便宜。支援 Zigbee 的裝置具有長時間的電池續航力和安全的網際網路。它們透過向其他網路裝置傳送短距離的無線資料進行通訊。

能源資訊顯示器可以讓使用者查看能源相關資訊,例如近乎即時的以千瓦時(kWh)能源使用情況和千瓦(kW)需求、能源價格和成本資訊,並接收我們發送的簡訊。裝置功能因製造商和型號而異。

除了啟用 ZigBee 的裝置可以與其他裝置進行無線通訊之外,能源資訊 USB 加密狗與「隨身碟」相似。您可以將 USB 加密狗連接至您的個人電腦,以查看以千瓦時(kWh)和千瓦(kW)為單位的能源使用量、能源價格和成本資訊,並接收我們發送的簡訊。裝置功能因製造商和型號而異。

能源管理網關可以接收與能源相關的信息,例如近實時的千瓦時 (KWh)) 和千瓦需量 (kW)、能源定價和成本信息、來自智能電錶的短信,以及自動減少家庭或企業能源使用量的通知(僅當註冊 SCE 計劃時)。 一些網關充當 SCE 智慧電錶與您家中或企業中的其他連接設備之間的橋樑,而其他網關則可能在製造商的網站上顯示資訊以供查看。裝置功能因製造商和型號而異。

標準的中央冷氣機/空調恆溫器能做到的,智慧恆溫器都能做到,甚至更多。智慧恆溫器可以接收與能源相關的資訊,例如以千瓦時 (kWh) 和千瓦 (kW) 需量為單位的近即時能源使用量、能源價格和成本資訊、來自智慧電錶的文字訊息,以及自動降低家中能源使用量的通知 (通知功能需要加入相關計畫後才能啟用)。裝置功能因製造商和型號而異。

除了電器/器具的標準功能外,「智慧」電器還可以接收與能源相關的信息,例如近實時的能源使用量(千瓦時(KWh))和千瓦需量(千瓦)、能源定價和成本信息、來自智能電錶的短信,以及自動減少家中能源使用量的通知(通知需要註冊程序)。 裝置功能因製造商和型號而異。

個人所受的磁場暴露量全天都在變化,取決於多種因素,包括家庭、車輛和工作場所的磁場水平以及電器的使用情況。 電力研究所 (EPRI) 的研究人員於 1993 年對 992 個美國家庭進行調查,發現全房間平均磁場為 0.9 毫克,儘管某些房間的背景場水平超過 16 毫克。

1998 年的一項 EPRI 後續研究,描述了 1000 多人 24 小時的個人磁場暴露。據報告的平均 24 小時個人接觸量為 1.25 毫克,少數人平均暴露量超過 10 毫克。

您連接的網路設備可以透過網際網路、Wi-Fi、Z-Wave 和 ZigBee 相互通訊並分享資訊。您的網路還可以使 SCE 智慧電網與註冊的 ZigBee Smart 能源 Profile 1.0/1.1 設備進行通信,以近乎即時地傳遞能源使用資訊。

當今市場上有幾種類型的設備。其中包括能源資訊顯示器、USB加密狗、網關、智慧恆溫器和「智慧」電器。 要成功連接 SCE 智慧電錶,您的裝置必須支援ZigBee通訊並通過智慧能源設定檔 1.0 或 1.1認證。

是的,我們已經開發了一個家庭和商業區域網路測試實驗室,以徹底評估產品和設備與 SCE 智慧電錶的兼容性。查看兼容的設備。

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Device Registration Frequently Asked Questions

Device Registration FAQ

一旦設備安全地註冊到 SCE 智慧電錶,您就可以:

  • 查看近乎即時的能源使用信息,例如千瓦時 (KWh)) 和千瓦 (KW)) 需量。
  • 看看能源使用行為中的微小變化,例如提高空調的溫度或關燈,可以降低您的能源使用並可能降低您的每月電費。
  • 參加「節能日獎勵計畫」Plus。活動前一天,我們會向您的設備發送節日活動通知。 活動期間,如果您將能源使用量降低至平均水平以下,則每減少kWh您可能有資格獲得 1.25 美元的帳單信用額度。 有關計劃詳情和資格要求,請參閱節能日 Incentive Plus 常見問題解答

 

要將設備註冊到 SCE 智慧電錶,您必須具備:

  • 有效的 SCE 服務帳戶
  • 符合條件的 SCE 智慧電錶
  • SCE 相容設備(支援 ZigBee 並通過Smart 能源 Profile 1.0/1.1 認證)

您的設備必須位於智慧電錶 75 英尺範圍內,才能實現您的設備與 SCE 智慧電錶之間的通訊。

請通過漢語問題 @sce .com 與我們聯繫

可以。符合資格要求的住宅和小型企業客戶可以註冊設備,並享有許多相同的優惠。如欲瞭解資格要求,請參閱問題「註冊設備有哪些資格要求?」

請瀏覽中華民國網頁:https://www.sce.com/residential/rebates-savings/hanlogin。點擊 HAN 註冊表連結,並提交您的註冊申請。提交設備註冊請求時,您不必在家中或公司,但您需要確保您的設備已插入電源、準備好連接(某些設備需要置於“連接”模式),並且在提交請求之前距離 SCE 智慧電錶 75 英尺以內。請隨時備有以下資訊:

  • 裝置 ID
  • 裝置安裝碼
  • 製造商名稱
  • 設備型號

成功提交請求後,您的設備註冊應在 72 小時內完成。

為了保護您的機密信息,我們要求您以書面方式提交設備註冊請求,無論是線上或填寫紙質申請。

提交設備註冊的最快方法是訪問 SCE.com 上的 HAN 網頁。

如果您想提交紙質申請,只需打印設備註冊申請,填寫所有必要欄位,簽名並將其退回給我們(請參閱表格上的詳細說明)。我們處理您的申請後,請通過 HanQuestions @sce .comemail-link-arrow 與我們聯繫以註冊您的設備。我們建議您至少等待 5 個工作天才致電。打電話時,請備妥以下資訊:

  • 裝置 ID
  • 裝置安裝碼
  • 製造商名稱
  • 設備型號

您還需要打開設備,確保它已準備好註冊,並且位於 SCE 智慧電錶 75 英尺範圍內。打電話時,您不必在家中或公司,只需確保您隨身攜帶設備信息即可。

You don’t have to be at your home or business when you submit the device registration request, but you do need to make sure your device is plugged in, ready for connecting (some devices need to be placed in “connecting” mode), and within 75 feet of the SCE smart meter before you submit your request. Please also have the following information handy:

  • Device ID
  • Device Install Code
  • Manufacturer Name
  • Device Model

Once your request has been successfully submitted, your device registration should be complete within 24 hours.
To get started, visit My Account and click on the Device Registration tab.

The Device ID can also be referred to as the MAC Address or EUI 64. It is a 100% unique ID and is needed to securely register the device to the SCE smart meter. This information is typically found on the back of the device and some manufacturers display this information within the device menu.

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The Install Code is needed to securely register the device to the SCE smart meter. This information is typically found on the back of the device and some manufacturers display this information within the device menu.

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Most devices will display an indicator showing they are registered. If your device displays energy usage information, this confirms it is connected to the SCE smart meter (many devices receive energy usage from the meter every 30 seconds or more frequently). You can also visit My Account and click on the Device Registration tab.

You can contact us at HANQuestions@sce.com.

Just contact us at HANQuestions@sce.com.

We have developed a flexible and secure standards-based meter and network communications system, adapting security solutions and testing protocols from the banking and defense industries. All information transmitted between us, the individual meters, and ZigBee Smart Energy Profile 1.0 or 1.1 certified HAN devices is encrypted. In addition, we maintain strict confidentiality and privacy policies, and use state-of-the-art technologies to safeguard customer information.

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Troubleshooting Frequently Asked Questions

Troubleshooting FAQ

如果您的設備沒有接收到能源訊息,可能是因為該設備與 SCE 智慧電錶失去了連接。請確認:

  • 裝置已開啟並插入充電的插座。
  • 該設備距離 SCE 智慧電錶 75 英尺或更近。這是維持良好通訊的最大建議距離。

如果設備仍然沒有收到來自 SCE 智慧電錶的任何訊息,請透過HANQuestions @sce .com與我們聯繫。

如果有關裝置的其他問題或疑問,我們建議您聯絡您購買裝置的供應商。

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Device Registration Customer Rebates Frequently Asked Questions

Device Registration Customer Rebates FAQ

如果您符合以下要求,您可能有資格從我們這裡獲得設備註冊退款:

  • 您有一個有效的 SCE 服務帳戶
  • 您已成功將支援 ZigBee 的新設備註冊到 SCE 智慧電錶
  • 該設備之前未註冊到 SCE 智慧電錶(您的電錶或其他人的電錶)
  • 您之前沒有收到相同設備類別的設備註冊退款,您的電力SCE服務帳戶

否。對於您必須保持設備註冊的最短時間沒有限制,以便保留您的設備註冊。退款。 但是,我們建議您保持設備註冊,以便您可以利用該設備的優勢,例如:設備提供的能源資訊和相關計劃,例如能源日 Incentive Plus。

如果符合其他退款資格要求,下列裝置有資格獲得裝置註冊退款:

設備類別 設備類型 回饋金額 能源資訊顯示器* 顯示器 $25.00 USB 加密狗 閘道器

*即使設備類別中的多種設備類型已成功註冊至 SCE 智慧型能源電錶,符合資格的客戶也僅能獲得一項能源資訊顯示器類別的退款。

如果您符合設備註冊的退款資格,則您將於 1 至 3 個帳單週期內自動在帳單上獲得回饋。退款將作為單獨的項目列示於帳單。

我們希望協助您充分利用將設備註冊到 SCE 智慧電錶的優勢。透過加入我們的計劃,我們希望幫助您了解您如何使用電力,以便您可以改變您的能源使用行為並有可能節省每月的電費單。

您可以透過 HANQuestions@sce.com 與我們的客戶服務聯絡。

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Customer Service Frequently Asked Questions

Customer Service FAQ

您可以透過 HANQuestions@sce.com 與我們聯絡。

如果您對設備的使用方面有任何疑問,我們建議您聯絡當初購買設備的供應商。

 

Compatible Devices with SCE Smart Meter

We’ve developed a Home and Business Area Network Testing Laboratory to thoroughly evaluate products and devices for compatibility with the SCE smart meter. Those that pass are listed here for your convenience!

The following devices have successfully passed SCE testing and they meet the minimum requirements of the Smart Energy Profile 1.0/1.1 specificationopens in new window: Please note that we have not tested features of the device that are not currently supported by our programs.

 

Device TypeMFG/ ModelSEP CertifiedConfirmed CompatibilityEnergy UsageLoad Control
DisplayAzTech/opens in new window
S 000-0600
1.105/14/2012X 
DisplayRainforest/opens in new window
EMU1 RFA-Z105
1.110/17/2012X 
DisplayRainforest/opens in new window
EMU2 RFA-Z105-2
1.111/01/2012X 
Thermostatecobee/opens in new window
3.1.0.662
1.111/01/2012XX
GatewayADT PulseSM/opens in new window1.108/17/2012X 
GatewayDigi/opens in new window
50X2E-Z1R-001-01
1.101/23/2013X 
GatewayEmber/
Emberpulse BBSE
1.101/06/2016X 
GatewayUniversal Devices/opens in new window
ISY-994i ZS
1.109/06/2013XX
GatewayRainforest Eagle/opens in new window
RFA-Z109
1.109/20/2013X 
ThermostatEmerson/opens in new window
EE542-1Z
1.111/12/2013XX
ThermostatEnergate/opens in new window
Pioneer Z100
1.105/04/2012 X
ThermostatEnergate/opens in new window
Foundation FZ100
1.105/15/2013XX
DisplayJetLun/opens in new window
RD77723
1.102/14/2014X 
USB DongleEmporia
Vue
1.106/13/2025  

 

We have not tested all ZigBee-enabled HAN devices on the market, therefore there may be other device manufacturers and models that can successfully register to SCE’s smart meter which are not included in this list.

You should also understand that there are other factors within your home or business that can impact the communication between your device and the smart meter, such as the distance between the devices, barriers such as concrete walls, and other wireless devices.

Disclaimer:

The compatibility testing does not deem the device ‘certified’ in any other respect, nor does it promise that all device functionality claimed by the device manufacturer will work correctly. Rather, the list of devices simply demonstrates that the device has passed compatibility testing with SCE’s smart meter. The CPUC’s mandate that SCE publishes a list of compatible devices does not constitute an endorsement of those devices, nor does it represent an exhaustive list of devices that may be compatible now or in the future. As the CPUC stated in Resolution E-4527 (issued October 3, 2012), “To the extent, the Utilities [including SCE] validate HAN [home area network] devices or publish information about the validation results for these devices, as directed in this Resolution, the Utilities shall not be held liable for the market success or failure of a third-party HAN device”.

Have Questions?

For questions and issues relating to your new or existing HAN device, please submit your questions to our HAN Ops team at HANQuestions@sce.comemail-link-arrow.

For issues in submitting the rebate form, please download the form, complete, and send an email with the attached form to HANEnrollment@sce.comemail-link-arrow.

Get a $25 Rebate

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