Outage Notifications Alert
We are aware multiple outage notifications are inadvertently being sent to customers. We are working to resolve this as soon as possible and apologize for the inconvenience.
Tiered Rate Plan
In the Tiered Rate Plan (Schedule D), you begin each billing period at the Tier 1 rate, which has the lowest price per kilowatt-hour (kWh). If you use more energy than the baseline allocation for your region, your rate climbs to Tier 2. A state-mandated High Usage Charge may also apply.
The Tiered Rate Plan is a more traditional billing plan where the best way to keep energy costs low is to limit your total energy consumption.
To see which tier you are currently in:
- Log into My Account.
- Select the “View Recent Usage” button.
- Select “How is this calculated?” which is below your “Projected Next Bill” total.
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Tiered Rate Plan
Each billing period begins at the Tier 1 rate, which has the lowest price per kilowatt hour (kWh). Current rates as of 02/01/21
Tiered Rate Plan
After you reach your baseline allocation, the rate goes up to Tier 2 price. Current rates as of 02/01/21
Tiered Rate Plan
The highest rate applies if you use more than 400% of your baseline allocation. Current rates as of 02/01/21
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What About Time-Of-Use (TOU) Rates?
We offer your rate options designed to fit the way you live.Learn more>
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Get Help With Your Bills
We understand that paying bills can be a challenge, and we want to help. Learn more about our discount programs, get more time by making a payment arrangement, or apply for one-time assistance through our Energy Assistance Fund.
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Tiered Rate & Baseline Allocation FAQ
By logging in to My Account, you have access to a number of tools and services, including a chart that tracks which tier you’re currently in (as of the previous day), and the tier you’re expected to fall into by the close of the current monthly billing period.
The information provided in the chart is customized based upon your specific electricity use and is updated daily. Because the electricity usage is updated daily, the costs are also updated daily. This chart also provides current tier pricing, and the amount of electricity allocated to each tier. This can be a valuable resource to help you better understand the rate structure and more effectively manage your monthly bill.
Log in to My Account to access the chart, then select the "View Recent Usage" button, and then "How is this calculated?" which is located below your “Projected Next Bill” total.
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Each city within our service territory has been assigned to a baseline region which corresponds to the primary climate associated with that geographic area. The climate zone for each city can be found in the Index of Communities.
A map of the baseline regions also depicts how the baseline regions align with coastal, inland and desert geographies.
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Medical Baseline customers have an additional 16.5 kilowatt hours (kWh) allocated to their baseline usage on a daily basis, in addition to their applicable seasonal baseline for the operation of life-support devices and other qualifying equipment.