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Help Center

How do I complete multi-factor authentication (MFA)? - Current Customer

If you already have active service with SCE, please follow the instructions below.

  1. Open User Registration Module
  2. Click on Register Now in the Current Customer section.

 

 

  1. Enter first name, last name, email address, password and click Next.
  2. Click on the Service Address button to continue linking the account.

 

  1. Enter the Zip Code and click Continue to proceed.
  2. Enter your Service Address to proceed.
  3. Review the service address and click Next to continue.
  4. Select either “Yes, sign me up for Paperless Billing” or “No thanks” and click Continue with Registration to proceed.
  5. Read the Terms & Conditions and click “I have read and agree” button to continue.
  6. A verification email notification should be displayed. Please click the Activate button in the body of the email to verify your email address and activate your User ID. The button in the activation email will expire after 3 days.

 

  1. After clicking the Activate button, the login page should be displayed. Please enter your email address and password to log in.

 

 

  1. Select the phone number linked to your account on which to receive a verification voicemail or text message.

 

  1. Enter the verification code sent to the number selected and click Verify.

     

 

  1. Upon successful verification, your My Account page will be displayed.

 

 

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Related Questions
  • How are customer accounts and service accounts related?
  • How do I complete multi-factor authentication (MFA)? - New Customer
  • How do I register for My Account?
  • What if My Account is already registered with another email address?
  • What is My Account?
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