Our response to COVID-19
We’ve made some changes due to COVID-19, including suspending service disconnections for residential and small business customers for nonpayment, and only continuing critical work needed to protect public safety and reduce the risk of wildfires. Learn more here. If you have recently lost your job, even if you are receiving unemployment benefits, you may qualify for a reduced energy rate through our CARE or FERA programs.

Contact Us

How would you like to contact us?

By Phone

Report an Outage (24-hours a day, 7-days a week): 1-800-611-1911.
If you see a downed power line, call 911 immediately.

Customer Support (USA & Canada): 1-800-655-4555
Call our support line for questions related to your account, including billing and electric rates. If you’re in immediate danger, please call 911.

Payments, Extensions or Payment Options: 1-800-950-2356
If you are having difficulty paying your bill, please contact us right away. You may be eligible for a payment arrangement or other financial assistance.

Report Voltage Issues: 1-800-611-1911

Call our support line if you're experiencing a voltage issue affecting your electric service. We'll investigate the matter and make repairs to our equipment if it is found to be the cause of the problem.

By Email

Please contact us by phone for customer support; we currently do not offer support by email.

By Mail

General Mailing Address

Southern California Edison
P.O. Box 800
Rosemead, CA 91770

Account Services

Southern California Edison
P.O. Box 6400
Rancho Cucamonga, CA 91729
General Business Customer Service

Agricultural Customers

Southern California Edison
Agricultural Customer Service
4175 S. Laspina St.
Tulare, CA 93274

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