Understanding Customer vs. Service Accounts

Southern California Edison (SCE) uses two types of accounts to manage your electricity service:

Customer Account

• Linked to your billing and mailing address
• Used for statements, payments, credits, and debits
• Acts as the umbrella for one or more service accounts

Service Account

• Tied to your service address (where your meter is located)
• Tracks energy usage and rate calculations
• Each service account calculates charges separately, then combines into your total bill

You can have:

• One Customer Account with multiple residential service accounts or
• One Customer Account with multiple commercial service accounts

Mixed account types (residential + commercial) require separate customer accounts.

View Your Accounts Online

Log in to My Account to see all your service accounts in one place. New to SCE? You can register online.