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Managing Your Account

Where can I find my Customer Account Number?

Frequently Asked Questions

How is the amount of the deposit determined?
I have a service request to submit for both my home and business. Can I do both at the same time?

Rebate & Incentive Applications

What is Energy Savings Assistance Program (ESA)?

CARE/FERA Financial Assistance

CARE/FERA - Discounted Rates

Solar Billing Plan (SBP)

Solar Billing Plan - FAQs

General

What is a rate plan?

Residential Rate Plans

What is a Tiered Rate Plan?

Other

What if I have both residential and non-residential accounts?

Paperless Billing

How does Paperless Billing work?

Registering Your Account

What is My Account?

General

What do I do if the power goes out?

Paying Your Bill

Where can I find my Customer Account Number?

Understand Your Bill

If I have solar, how will I be billed?

Payment Status

Why is my payment pending?