Revised 06/2025

Income Qualified Programs: Rate Discount Application Terms & Conditions

Declaration:

By completing this application, you affirm the accuracy of the information provided, agree to provide proof of income or eligibility upon request, and authorize SCE to share your information with other utilities, SCE contractors, state and federal agencies, and entities designated by the CPUC about other residential assistance programs. Additionally, you consent to receive promotional messages via phone, text, and email regarding voluntary participation in other programs and services, and you can later opt out of these messages. Your participation is subject to the terms and conditions at sce.com/carefera.

Terms and Conditions:

The information provided to Southern California Edison Company (“SCE”) in your written, online, or telephone application for the California Alternate Rates for Energy (“CARE”) or Family Electric Rate 
Assistance (“FERA”) program must remain accurate. Participants are eligible for either the CARE or FERA discounted rate, but not both, depending on household size and current income. Unless 
otherwise specified, all terms and conditions listed below apply to your participation in either the CARE or FERA discounted rate program (each referred to as the “Program”)

1. The SCE account must be under your name (except accounts paid by property owners or management companies where you reside), and you can receive a Program discount only at your primary residence.
2. You cannot be claimed as a dependent on another person’s income tax return unless that person is your spouse.
3. Sharing an energy meter with another home is not permitted unless your home is covered by a master meter.
4. At the time of your enrollment, and at all times during your participation in the Program, you must either (1) be actively participating in an eligible public assistance program, or (2) have a total combined household income within the current guidelines of the Program.
   1. The applicable household income guidelines and public assistance programs were listed on your application. This information can also be reviewed at sce.com/carefera.
   2. Household income includes all taxable and nontaxable income from all sources for all people living in the home. It includes, but is not limited to, wages, salaries, interest and dividends, spousal (alimony) and child support payments, public assistance payments, Social Security and pensions, rental income, self-employment income, all employment-related income, and all non-cash income.
5. You are required to notify SCE if you no longer qualify to participate in the Program for any reason, including because your household income exceeds the Program guideline limits and/or you are no longer actively participating in the eligible public assistance program(s). You may un-enroll by visiting sce.com/apps/iqp or by calling 1-800-798-5723.
   1. If you receive a Program discount without meeting the qualifications, you may be required to repay the amount.
6. If requested, you must submit all documentation that SCE requests, at its sole discretion, to demonstrate either your active participation in an eligible public assistance program or that your total combined household annual income is within the program guideline limits. Failure to provide this documentation may result in removal from the Program and you will not be permitted to re-enroll until the necessary documentation is provided.
   1. You will be required to recertify your eligibility every two years if you wish to remain on the Program (or every four to six years if on a fixed income¹).i
7. Participation in the CARE program may necessitate enrollment in the Energy Savings Assistance (ESA) program. This program provides eligible customers with energy-efficient appliances at a minimal to no cost. Additional information on ESA is available at sce.com/esap.
   1. If your usage exceeds 400% of your allocated monthly baseline three times within a twelve-month period, participation in ESA may be required to remain on CARE or FERA. Additionally, should you exceed your baseline allocation by 600% three times within a twelve-month period, participation will be mandatory to remain on CARE or FERA.
   2. You may be removed from the CARE program if your monthly electricity usage exceeds 600% of your baseline allowance within 24 months after completing ESA participation.
      1. If removed for excessive usage, you have a right to request an appeal, the request form may be downloaded from sce.com/carefera.
8. You may be removed from the Program if SCE receives or discovers information from any other source (i.e., other programs) that demonstrates you are not eligible. If you are deemed ineligible for the CARE program, you may still be eligible for the FERA program, and may be switched to that program, if appropriate.
9. By enrolling in the Program, you authorize SCE to share your personal information with SCE’s contractors, other utilities, federal and state agencies, or third parties designated by the California Public Utilities Commission (“CPUC”).
   1. Your personal information will be collected, used, shared, and stored in accordance with SCE’s Privacy Notice, available at sce.com/privacy. 

10. As a participant in the Program, you agree and understand that you may receive texts or calls at the phone number you provided to SCE, including through an Automated Telephone Dialing System (ATDS) or a prerecorded message from, or on behalf of, SCE for rebates, savings, or other low-income qualified program information. Receiving these calls is not required to continue enrollment in this Program, and if you do not want to receive these calls or texts, you can opt out after you receive the first one. Message and data rates may apply. 

     

Master Meter / Sub-Metered Property Owners

Property owners that are SCE’s master-meter customers must comply with the California Civil Code 798.43.1 and California Public Utilities Code 739.5, as well as any other applicable law. Additionally, the master-meter customer must inform SCE promptly if a tenant relocates or becomes ineligible to receive the discounts. 

Master Meter / Sub Metered Tenants

If your energy bill comes from a property owner or management company, they will be informed monthly of your Program participation. This ensures you get the right discounts on your bill. Any questions about your discounts should be directed to your property owner/manager.

SCE may send informational and marketing emails to the email address(es) you provided. To be removed from optional marketing email messages, visit sce.com/mysce/preference-center and de-select “SCE Updates” to be removed from the list or click “Unsubscribe” in the optional marketing email message.
 

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The CARE and FERA Programs are funded by California ratepayers and administered by SCE under the auspices of the California Public Utilities Commission (CPUC) and may undergo term changes, including those mandated by CPUC orders. SCE reserves the right to revise or update these terms and conditions at its discretion, without prior notice.

For additional information pertaining to SCE’s financial assistance programs, please visit our helpful internet portal at sce.com/billhelp.