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The Base Services Charge may cause your bill to increase or decrease compared to a bill without the Base Services Charge. Generally, the lower volumetric charges per kilowatt-hour (kWh) will help offset the Base Services Charge, but is dependent on a customer's specific level of usage. Customers with higher-than-average usage may see a bill decrease, while customers with lower-than-average usage, who are not on income-qualified program, may see a bill increase.