Ứng dụng trực tuyến CARE/FERA
Việc nộp đơn rất nhanh chóng và dễ dàng. Không yêu cầu bổ sung hồ sơ.
Những cách khác để nộp đơn
Qua điện thoại
Gọi cho Hệ thống điện thoại tự động của chúng tôi theo số 1-800-798-5723.
Bằng thư
Tải đơn đăng ký, in và gửi qua đường bưu điện cho chúng tôi.
Cách thức để biết bạn có đủ điều kiện
Bạn có thể đủ điều kiện tham gia CARE hoặc FERA dựa trên quy mô hộ gia đình của bạn và tổng thu nhập hiện tại của tất cả những người sống trong nhà, căn hộ, chung cư hoặc nhà di động của bạn.
Hiệu lực từ ngày 1 tháng 6 năm 2025 đến ngày 31 tháng 5 năm 2026, giới hạn thu nhập như sau:
Quy mô hộ gia đình | Giới hạn tối đa đủ điều kiện về thu nhập của CARE ** | Giới hạn thu nhập tối thiểu và tối đa đủ điều kiện về thu nhập của FERA* |
|---|---|---|
1-2 | $42.300 | $42.301-$52.875 |
3 | $53.300 | $53.301 - $66.625 |
4 | $64.300 | $64.301 - $80.375 |
5 | $75.300 | $75.301 - $94.125 |
6 | $86.300 | $86.301 - $107.875 |
7 | $97.300 | $97.301 - $121.625 |
8 | $108.300 | $108.301 - $135.375 |
Mỗi người tăng thêm | $11.000 | $11.000 - $13.750 |
| *Tính toán mức tối thiểu = 200% Hướng dẫn về mức nghèo liên bang (CARE) + $1 *Tính toán mức tối đa = 200% Hướng dẫn về mức nghèo liên bang ** Tính toán mức tối đa = 250% Hướng dẫn về mức nghèo liên bang4 | ||
Other Resources
2-1-1
2-1-1 is a free, confidential phone service that is available 24/7 to assist you and your family during emergencies and with everyday needs. Dial 2-1-1 for free help or visit 211.org
.
Services vary by community, but the list below gives a well-rounded sampling of the help that may be available to you:
- Financial / Public Assistance Programs
- Housing Assistance / Emergency Shelter Programs
- Parenting Resources
- Mental Health Services
- Legal Services
- Food Bank / Hot Meal Center Information
- Employment Services
- Transportation Services
Low-Cost Internet & Computers
You may be eligible for low-cost internet and computers. Call 1-844-547-2171 or visit Internet For All Now.
California LifeLine Program
A state program providing discounted home or cellular phone services to eligible households. For more information, or to see if you qualify, visit California LifeLine Program.
Grid Solar
Homeowners may qualify for a free home solar system from our partner, GRID Alternatives. Find out if the Single-family Affordable Solar Homes (SASH) program, a state of California program for low- or fixed-income families, can help you. Learn more at GridSolar.org.
Social Security Administration
Social Security Administration programs are a great resource for qualifying customers, helping with retirement planning, Medicare prescriptions, and financial assistance. Visit socialsecurity.gov for more information.
Community Based Organization (CBO) Arrears Case Management Pilot Program
In April 2022, the California Public Utilities Commission (CPUC) issued a Decision (D. 22-04-037) that provided a framework to establish and operate a Community Based Organization (CBO) Arrears Case Management Pilot Program (CBO Pilot). In February 2024, the CPUC issued a subsequent Decision (D. 24-02-046) that approved the design of the CBO Pilot and instructed the Investor-Owned Utilities to implement the pilot.
Purpose
The purpose of this free pilot program, authorized by the California Public Utilities Commission, is to help residential customers reduce their past due energy bills. Participation is limited to the first 4,800 customers.
Services Offered
If you choose to participate, you will receive personalized support from a dedicated CBO case manager authorized by Southern California Edison (SCE) to assist you with:
- Creating an action plan to reduce your past due energy bills and prevent service disconnection
- Enrolling in SCE assistance programs
- Setting up payment plans with SCE
- Learning basic energy management and cost-savings tips
Pilot Timeline
The pilot program begins in December 2024 and concludes in April 2026. Pilot services will be available to participants for the entire duration of the pilot. However, customers can only enroll between December 2024 and July 2025.
Eligibility:
- You must be an SCE customer
- You must reside in one of the following zip codes: 92399, 92404, 92407, 92410, or 93292.
- You must have a past due electric bill that is at least 90 days old
- All income levels are eligible to participate
How to Enroll
To participate in this program, please contact one of the two authorized CBOs listed below that serves your ZIP code.
- United Way of Tulare County. Serving ZIP code 93292. Phone: 1-559-685-1766. Email: help@unitedwaytc.org. Website: www.unitedwaytc.org/help
- Community Action Partnership of San Bernardino County. Serving ZIP codes 92399, 92404, 92407, and 92410. Phone: 1-909-365-5762. Website: www.capsbc.org/home-energy-assistance-program-heap
Frequently Asked Questions
1. Is there a cost for participating in the pilot?
No, there are no costs for customers to participate in the pilot.
2. What is the length of the pilot?
The pilot begins in December 2024 and concludes in April 2026. Case management services will be available to pilot participants for the entire duration of the pilot. However, customers can only enroll between December 2024 and July 2025.
3. What is expected of me as a pilot participant?
Participants are expected to meet with their CBO Case Manager at least once every quarter. During these meetings, participants should actively engage with their case manager, provide updates, and seek tailored support for resolving their past due energy bills.
4. What do I do if I am no longer interested in the pilot after signing up?
Participants can unenroll from the pilot at any time. To do so, please contact your CBO Case Manager to let them know you are no longer interested in participating.
5. Can I still participate in the pilot if I am enrolled in other energy assistance programs?
Yes, you can be enrolled in other utility programs and still participate in the pilot. However, Percentage of Income Payment Plan (PIPP) pilot participants cannot participate in the CBO Arrears Case Management Pilot Program. Please contact your CBO Case Manager for more details.
6. If I relocate after enrolling, can I continue participating in the pilot?
Yes, participants who move to a new address within their current utility’s service territory can remain in the pilot. However, participants who relocate to an address outside of their current utility’s service territory will be unenrolled from the pilot.
7. Can I be terminated from the pilot?
Yes, a pilot participant may be unenrolled by the CBO Case Manager for reasons including, but not limited to: 1) The CBO Case Manager has made three separate attempts to contact the participant within a 60-day period, and the participant has failed to respond or follow-up; and 2) The participant has relocated to an area outside of Southern California Edison’s service territory.
Learn more about the CPUC proceeding.