Medical Baseline Allowance
Get Help If You Use Medical Equipment
If you or someone in your household requires the regular use of electrically powered medical equipment or other qualifying medical devices, you may be eligible for our Medical Baseline Allowance program. This program provides an additional 16.5 kilowatt-hours (kWh) of electricity per day. Provided at the lowest baseline rate, this helps offset the cost of operating the medical equipment.
Find Out If You Qualify
- Requires the regular use of any electrically powered medical/life support equipment (see partial list below) that mechanically or artificially sustains life or restores or replaces a vital physical function, including mobility, and/or
- Are temperature sensitive and require air conditioning, and/or
- Has a life-threatening illness or compromised immune system or other condition that requires heating and/or cooling.
Submit an Application
For customers who enroll online, please have the e-mail address of your Medical Professional ready. When you submit your application, they will receive an email requesting their signature. Please alert them that they will be receiving an email from SCE.
For Customers who are unable to enroll online, please download the application below, print, complete pages 1 and 2, and mail the application to SCE.
Please note: that a Medical Professional will need to provide a signature on Page 2.
Mail the completed application to:
Southern California Edison Company
Medical Baseline Department
P.O. Box 9527
Azusa, CA 91702-9954
Recertify Every 2 to 4 Years
Emergencies and Rotating Power Outages
Be Prepared, Be Safe
All customers who depend upon electrically operated medical or life-support equipment for survival should always be prepared with a backup power system or other plans necessary to ensure their health and welfare during outages. SCE does not provide backup generation.
Learn more about the resources and support for customers with access and functional needs at sce.com/afn.
If the California Independent System Operator (CAISO) declares a rare Stage 3 Emergency and enacts rotating outages, we will automatically contact Medical Baseline customers with a pre-recorded telephone message. We may only receive a 10-minute warning, so customers may not hear about the outage before it occurs.
If a Public Safety Power Outage (PSPS) is called, we will attempt to reach our Medical Baseline customers through their alternate preferred method of contact (Email, Text, SMS, TTY). If your physician has indicated that your medical equipment is for life-sustaining purposes, and we do not reach you directly through your preferred method of contact, we will send a technician to your door to make in-person contact to deliver the message regarding the PSPS event.
Learn more about how you can be prepared for emergencies and power outages by creating an emergency backup plan by visiting Outage Preparation Tips.