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Public Safety
PSPS FAQs

Powering Off for Wildfire Safety

When there are potentially dangerous weather conditions in fire-prone areas, we may need to call a Public Safety Power Shutoff (PSPS) event. During these events, we will proactively turn off power in high fire risk areas to reduce the threat of wildfires. Turning off our customers’ power is not something we take lightly, but PSPS events are one of the ways we can better ensure the safety of the public, our customers and our employees.  

Get notified about PSPS events and other outages near you.

Sign up or update your contact information to receive emails, texts or phone calls about PSPS events and other outages in your area.

Manage Alerts

 

How do PSPS events work?

When forecasts indicate elevated weather conditions, we’ll begin assessing the potential impact to affected areas. We’ll analyze historical data to help predict the likelihood of a wildfire occurring, closely monitor weather watch alerts from the National Weather Service, and place incident responders on alert, if needed. Disclaimer: Erratic or sudden onset of conditions may impact our ability to provide advanced notice to customers.

First Notification: 2 Days Ahead
If weather conditions warrant a possible PSPS, we will notify potentially affected customers.

Second Notification: 1 Day Ahead
If weather conditions persist, we will notify impacted customers again.

Third Notification: Power Shutoff
When weather conditions confirm the decision to shut off power, we will send a notification to impacted customers.

Fourth Notification: After Restoring Power
After weather conditions return to safer levels, our field teams will check to make sure that power can be safely restored. We will send a notification telling impacted customers that power has been restored.

Other notifications may occur as needed to keep customers informed.

View the full process

4-7 Days Ahead

When forecasts indicate extreme fire conditions, SCE will begin predictive modeling to assess potential impact.

4 Days Ahead

SCE monitors fire weather watch alerts from the National Weather Service (NWS) and continues to refine predictive models. Incident responders are placed on alert.

2 Days Ahead

Extreme fire conditions forecasted. Coordinate with the emergency management community, first responders and local government first. Initiate customer notifications on possible PSPS.  
First notification sent to customers

1 Day Ahead

Extreme fire conditions imminent; continue to coordinate with emergency management community, first responders, local government, and customers of possible PSPS.  
Second notification sent to customers

During: Power Is Shut Off

Extreme fire conditions validated by field resources, notify the emergency management community, first responders, local government, and customers to power shutoff. Note that an erratic or sudden onset of conditions may impact our ability to provide advanced notice to customers.  
Third notification sent to customers

After: Power Is Restored

Extreme fire conditions subside to safe levels; field resources perform inspections and patrols of equipment, then power is restored to affected communities; notification sent to impacted parties.  
Fourth notification sent to customers

How can I find out if I live in a high fire risk area?

A PSPS event may be called if you live in an area that has been deemed as a high-fire threat area by the California Public Utilities Commission (CPUC). The CPUC has created maps to help you find out if you live in one of these affected areas.

View Mapsopens in new window

How can I prepare for PSPS events?

Start Planning Today

Find out how to set up an outage supply kit, prepare your home for future outages, and stay safe when an outage occurs.

Get Tips

Rely on medical equipment?

If you’re a Medical Baseline customer and depend on powered medical equipment, you should plan to have a backup power source, such as an uninterruptible power supply, or a backup location in case of a power outage.

View Energy Star® Certified Productsopens in new window

Want more information?

For more outage tips and resources, visit PrepareforPowerDown.com.opens in new window
 

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Frequently Asked Questions

FAQ

Koj tuaj yeem cia siab tias yuav hnov los ntawm peb tsis tu ncua:

  • 4-7 hnub ua ntej: Thaum peb pom kev tshuaj sij huab cua phem, peb pib npaj txog ib lub lim tiam ua ntej. Thov saib peb daim daim ntawv qhia txog huab cua rau kev kwv yees huab cua xya hnub.
  • 3 hnub ua ntej: Peb yuav xa ntawv ceeb toom thaum pib txog kev yuav kaw hluav taws xob rau cov nom tswv hauv cheeb tsam thiab pab pawg, cov thawj coj saib xyuas xwm txheej ceev, cov neeg teb xwm txheej ceev, tsev kho mob, thiab lwm yam khoom siv tseem ceeb thiab cov chaw muab kev pab. Peb tshaj tawm cov ntaub ntawv ua ntej rau pej xeem kev nyab xeeb tus khub portal thiab qhia txog thaj chaw cuam tshuam thiab cov kev pab cuam rau ntawm daim Daim Ntawv Qhia Kev Kaw Hluav Taws Xob.
  • 2 hnub ua ntej: Peb xa cov ntawv ceeb toom pib rau cov neeg siv khoom, thiab cov ntawv ceeb toom hloov tshiab rau tsoomfwv hauv nroog thiab cov koom haum.
  • 1 Hnub Ua Ntej: Peb xa cov ntaub ntawv hloov tshiab txog lub sij hawm rau txhua tus neeg siv khoom.
  • 0-4 teev ua ntej: Thaum twg tau peb yuav xa ntawv ceeb toom hais tias yuav muaj feem kaw hluav taws xob.
  • Thov nco ntsoov: Yuam kev los yog pib mob tam sim ntawd ntawm huab cua tej zaum yuav cuam tshuam peb lub peev xwm los npaj daim ntawv ceeb toom rau cov neeg siv khoom.

Thaum muaj kev ruaj ntseg kaw yog tab tom ua, koj yuav cia siab tias yuav tau txais cov ntawv ceeb toom no:

  • Kaw Hluav Taws Xob: Peb yuav qhia koj thaum hluav taws xob raug kaw lawm.
  • Npaj los kho dua fais fab: Peb yuav qhia rau koj paub thaum cov pab pawg tuaj soj ntsuam peb cov kab hluav taws xob los txiav txim seb puas muaj kev nyab xeeb los kho dua fais fab.
  • Kev kho hluav taws xob rov qab: Peb yuav qhia koj thaum lub zog tau rov qab los, thaum lub sij hawm peb Daim Ntawv Qhia Tawm Tsam yuav cuam tshuam koj qhov xwm txheej.
  • PSPS txhua qhov tseeb: Peb tseem yuav qhia rau koj txog cov kev sib txuas hluav taws xob uas tsis raug txiav txim siab rau PSPS

Thov nco ntsoov: Tej zaum yuav muaj tej xwm txheej uas yuav ua rau SCE tsis tuaj yeem muab daim ntawv ceeb toom ua ntej rau cov neeg muas zaub. Lwm cov kev ceeb toom tej zaum yuav tshwm sim kom cov neeg siv hluav taws xob paub txog.

We intend to notify affected customers approximately two days in advance of a potential power shutoff. This notification will be sent via email, text, or phone call. We may also send another notice to customers one day before a potential power shutoff. We will keep customers updated regularly on our website and social media channels. We will also notify affected customers when power has been restored. SCE customers can sign up for PSPS alerts in English and other available languages at sce.com/pspsalerts

Txhua lub tuam txhab hluav taws xob uas muaj tswv cuab hauv California txiav txim seb thaum twg yuav hu PSPS thiab yuav ua li cas thiaj li siv tau. California peb lub tuam txhab hluav taws xob loj tshaj plaws, raws li kev taw qhia ntawm California Pab Pawg Saib Xyuas Khoom Siv Rau Pej Xeem, sib koom tes npaj rau txhua tus neeg nyob hauv California rau kev hem thawj ntawm hluav taws hav zoov thiab kev kaw hluav taws xob thaum lub sij hawm huab cua phem. Nrhiav cov ntaub ntawv ntxiv txog qhov kev siv zog thoob plaws lub xeev ntawm prepareforpowerdown.comopens in new window.

Cua muaj zog ua ke nrog cov av qhuav yuav ua rau muaj kev hem thawj hluav taws kub hav zoov. Cov cua tib yam no tuaj yeem ua rau cov nroj tsuag lossis lwm yam khoom raug tshuab mus rau hauv cov xov hluav taws xob thiab yuav ua rau muaj hluav taws, tej zaum tsim tau hluav taws kub loj. Nyob rau cov xwm txheej no, peb yuav kaw hluav taws xob txhawm rau cov neeg siv hluav taws xob kom koj thiab koj lub zej zog muaj kev nyab xeeb. SCE ua tib zoo xav txog ntau yam tseem ceeb thiab tej xwm txheej ua ntej tshaj tawm ib qho PSPS, xws li tiam sis tsis txwv rau:

  • Cua hlob
  • Qhov noo tsawg
  • Cov nroj tsuag qhuav uas tuaj yeem yuav zoo tam li yog cov roj tau
  • Cov kev soj ntsuam hauv av
  • Hluav taws hiam rau khoom siv hauv tsev siv hluav taws xob
  • Kev phom sij rau pej xeem txoj kev nyab xeeb

Cov neeg siv khoom uas nyob hauv thaj chaw muaj kev pheej hmoo siab txog hluav tawsopens in new window yuav muaj feem ntau ntsib PSPS. Txawm li cas los xij, cov neeg siv khoom uas tsis nyob hauv thaj chaw muaj kev pheej hmoo kub hnyiab kuj tseem yuav cuam tshuam vim yog li cas cov kab hluav taws xob sib txuas. SCE muaj cov phiaj xwm sib txuas muab hluav taws xob rau 15 lab tus tib neeg nyob hauv thaj tsam 50,000-mais xwm fab ntawm ntu nruab nrab, ntug dej hiav txwv, thiab yav qab teb California. Txhua tus neeg hauv California tuaj yeem raug cuam tshuam los ntawm xwm txheej ceev xws li kev kaw kom ruaj ntseg thiab yuav tsum tau npaj nrog lub phiaj xwm.

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