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재정적 어려움 및 고지서 요금 지불에 대한 도움
코로나 바이러스-19로 인한 재정적 어려움에 처해 있는 고객을 돕기 위해 당사는 고지서 요금을 지불할 수 없는 고객에 대한 서비스 단절을 일시적으로 중단합니다. 일부 공인 요금 수납 대행 기관이 서비스를 폐쇄하거나 서비스를 간헐적으로 제공할 수 있습니다. 이로 인해 고객님이 요금 지불을 적시에 할 수 없게 되는 경우 당사는 연체료를 면제할 것입니다. 도움이 필요하시면 sce.com/billhelp를 방문하십시오.  

Regulatory Information - Advice Letters

Advice Letters

An Advice Letter is a document submitted to the California Public Utilities Commission (CPUC) requesting review of SCE’s request to change its tariffs in a manner previously authorized by statute or CPUC order, to conform the tariffs to the requirements of a statute or CPUC order, to request CPUC authorization to deviate from its tariffs, or to propose a new product or service. SCE may seek a rate increase by means of an advice letter only if use of an advice letter for this purpose is authorized by statute or CPUC order.

The advice letter process provides a quick and simplified review of the types of utility requests that are expected neither to be controversial nor to raise important policy questions.

Electric, gas, water, and telecommunication advice letters submitted to the CPUC are categorized below based on their current status.

To receive additional information about the advice letter process, a copy of a protest, protest reply, comments to a draft resolution, or to be placed on SCE’s service list (i.e., General Order 96-B) to receive copies of any category of advice letter (e.g., electric, gas, water or telecommunication), click here.

In association with Advice 3500-E, SCE’s Marketing, Education and Outreach (ME&O) Plan for Residential Default to Time of Use Rates, the following links are to the Greenberg, Inc. Residential Rate OIR ME&O Blueprint Executive Summary and Full Report.

Formal Proceedings

In addition to advice letters, the CPUC maintains an official service list for all open, formal proceedings listing parties to the proceeding and all other persons who wish to receive documents that are served pursuant to Rule 1.9 of the Rules of Practice and Procedure. If you would like to be added to a service list for a particular proceeding, please e mail your information to: Process_Office@cpuc.ca.gov.

If you would like to follow a particular proceeding or any other issue before the CPUC, you may use the CPUC’s free subscription service. Sign up at: http://subscribecpuc.cpuc.ca.gov/.