How is the amount of the deposit determined?
Residential:
We are currently not billing deposits for residential customers. In the event we resume billing residential customers for deposits, the deposit will be based on two times the average monthly billing charges in last 12 months, per our tariffs.
Commercial:
For micro-small non-residential customers, the security deposit amount is based on two times the average monthly billing charges in the last 12 months or a minimum of $825 if no history is available.
For medium-large non-residential customers, the security deposit amount is based on two times the highest monthly billing charges in the last 12 months or a minimum of $5500 if no history is available.
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