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Claims & Support Requests

Submit A Claim

If you believe we may be responsible for the loss or damages you suffered as a result of your service interruption, you may submit a claim. For more information about claims and to file a claim, please visit sce.com/claims.

  

Request Support

Our online support forms make it easy and convenient for you to get things done quickly.

  • Report an Outage
  • Radio or TV interference
  • Report Street Light Outage
  • Print an Owner Authorization Agreement Form
  • Print an Owner Authorization Cancellation Form
  • Multiple Turn On/Off Requests (7 or more properties)
  • Multiple Service Requests (SRs) and Lock Ring Removal/Install Request Form (7 or more properties)
  • Multiple Solo/Summary Bill Change Request Form - (7 or more)
  • PCOC form
  • POD ID form
  • Third Pary Authorization Form

If you need to request any of the services below, please give us a call at 1-800-990-7788 and a representative will assist you. Please have your Driver’s License/ID, Social Security Number, and Tax ID ready.

  • Service Tree Trimming
  • Temporary Power Service Request
  • Update Account Information

  

Service Guarantee Program

Different people have different needs. That’s why we are as committed to providing exceptional service as we are to providing power. Our Service Guarantee Program page provides a list of service guarantees we have implemented that demonstrate our commitment to our customers.

Learn More 

Contact Us

Customer Service 
1-800-655-4555 
 

Report an outage online 
or call 
1-800-611-1911 
  
 

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