Will I qualify for bill forgiveness if I was impacted by the fires?

Customers that have sustained 50% or more damage from the recent wildfires and wind events are considered eligible for bill forgiveness. Communications to eligible customers are scheduled to begin the week of March 10, 2025. You will receive a letter sent to the email or mailing address connected to your SCE account. If you have multiple accounts connected to the same email address, a letter will be sent to your mailing address for each eligible account. 

SCE will be removing any outstanding or past-due balance from your account based on the current circumstances and status of your home. For Community Choice Aggregation (CCA) accounts, this process will be handled by SCE and Clean Power Alliance. Your account will be closed by SCE and you will not receive any further billing statements. 

If you are enrolled in My Account, you may still see a balance when you log in until the system is updated. Please rest assured that no payment is required for the eligible account(s). Bill forgiveness and account closures for all eligible customers should be complete by the end of April, with some accounts potentially finalized in May.

For additional resources and support, please visit our Disaster Recovery page.