How do I submit verification documents to complete my request to start service?
Our document upload portal is currently under maintenance. If you submitted a request to start service and have been asked to submit verification documents to complete your request, please follow the instructions below. You will need to share your documentation within 5 business days.
Please upload a copy of two (2) of the following forms of documentation to verify your identity:
- Copy of valid photo ID, driver's license, or passport
- Social security number card
- Wage and Tax Statement (W-2 form)
You can upload the documents to our Document Upload Portal: sce.com/docupload
Once documents are received, the review process may take 1-2 business days to complete. Failure to upload two forms of documentation to verify your identity within 5 business days will result in delays in getting power turned on or cancellation of the move-in request.
Was this information helpful?

Thank you for your feedback.

Thank you for your feedback.

- How do I change my start or stop date?
- Can I request a specific date to start or stop service?
- How do I cancel a service request once it's been submitted?
- How is the amount of the deposit determined for starting service?
- How do I dispute charges transferred to my bill?
- What if I can't find my confirmation number after I submit my request?
- How can I avoid paying a deposit?
- How can I get help with completing my start/stop service request?
- How do I know if SCE is my utility?
- How do I submit multiple turn on/turn off requests? (7+ properties)
- I have a service request to submit for both my home and business. Can I do both at the same time?
- I live on Catalina Island. Can I submit my service request using the Move Center?
- When will I receive my deposit refund after turning off service?
- When will I receive Account Number?