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When will I receive my deposit refund after turning off service?

If you're entitled to a deposit refund, we will mail it to you along with your closing bill within 30 days of closing your account. Deposits are automatically applied to the account 10 days after the last service address is turned off and closed. 

Security Deposits are subject to review once 12 consecutive monthly bills have been paid on time, and SCE determines that the customer credit has been established. This applies to both residential and commercial customers. If you’re entitled to a deposit refund, we will mail to it you along with your closing bill within 30 days of closing your account.

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Related Questions
  • How do I change my start or stop date?
  • Can I request a specific date to start or stop service?
  • How do I cancel a service request once it's been submitted?
  • How is the amount of the deposit determined for starting service?
  • How do I dispute charges transferred to my bill?
  • What if I can't find my confirmation number after I submit my request?
  • How can I avoid paying a deposit?
  • How can I get help with completing my start/stop service request?
  • How do I know if SCE is my utility?
  • How do I submit multiple turn on/turn off requests? (7+ properties)
  • How do I submit verification documents to complete my request to start service?
  • I have a service request to submit for both my home and business. Can I do both at the same time?
  • I live on Catalina Island. Can I submit my service request using the Move Center?
  • When will I receive Account Number?
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