Contact Us

How would you like to contact us?

By Phone

Report an Outage (24-hours a day, 7-days a week): 1-800-611-1911.

If you see a downed power line, call 9-1-1 immediately.

Customer Support (USA & Canada): 1-800-655-4555

Call our support line for questions related to your account, including billing and electric rates from:

7:00 a.m. - 7:00 p.m., Monday through Friday, and 8:00 a.m. - 5:00 p.m. on Saturday.

If you're in immediate danger, please call 9-1-1.

Payments, Extensions or Payment Options: 1-800-950-2356

If you are having difficulty paying your bill, please contact us right away. You may be eligible for a payment arrangement or other financial assistance.


Report Voltage Issues: 1-800-611-1911

Call our support line if you're experiencing a voltage issue affecting your electric service. We'll investigate the matter and make repairs to our equipment if it is found to be the cause of the problem.

By Email

Please contact us by phone for customer support; we currently do not offer support by email.

By Mail

General Mailing Address

Southern California Edison
P.O. Box 800
Rosemead, CA 91770

Account Services

Southern California Edison
P.O. Box 6400
Rancho Cucamonga, CA 91729
General Business Customer Service

Agricultural Customers

Southern California Edison
Agricultural Customer Service
4175 S. Laspina St.
Tulare, CA 93274

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