My SCE App Update
If you’re unable to access the My SCE mobile app, please visit the Apple App Store (for iOS) or Google Play (for Android) and update the app on your mobile device.

Discontinue Direct Access

Discontinue Direct Access Service

Ways to Cancel Direct Access

There are various ways to discontinue a Direct Access (DA) Service Account (SA), including:

  • ESP Returning Customer to SCE Bundled Service
  • Customer Requesting Return to SCE Bundled Service
  • Customer Requesting Turn Off Service
  • Mass Involuntary Return carried out by SCE due to ESP Non-Compliance
  • Mass Voluntary Return carried out by ESP Exiting Market
  • ESP Bankruptcy

Please note Direct Access customers returning to SCE Bundled Service are subject to Switching Exemptions, for more information read Rule 22.1: Switching Exemption Guidelines.