Outage and PSPS Alerts for SCE Customers
Find out when an outage of any kind may affect your neighborhood. Go to the Preference Center in My Account and choose to receive alerts by email, text, or voice call.
Non-SCE Customers — PSPS Address Alert
These alerts are helpful for residential and commercial tenants who do not maintain their own SCE service accounts, caregivers, frequent travelers, and service providers. You can choose to receive alerts by email, text, and/or voice message. Standard message and data rates apply.
Want to Unenroll From Alerts?
- To unenroll from voice alerts, please call 1-855-696-4900 from the phone you wish to unenroll.
- To unenroll from SMS alerts, please text the keyword UNENROLL to short code 28954 and follow the instructions.
- To unenroll from email alerts, please use the Unsubscribe link on the relevant email.
Help to Stay Safe During Power Shutoffs
If you or someone in your household uses life-sustaining medical equipment or relies on electricity to manage a medical condition and is not currently enrolled in our Medical Baseline Allowance program, it is important that you let us know. That way we’ll know to take extra steps to notify you about PSPS outages in your area that could result in your home losing power.
Complete the self-certification form below so we can place a note on your account. If a PSPS outage occurs, we’ll know to send a representative to your home to make contact if we are unable to reach you by email, voice call, or text.
Your completed self-certification form is only good for 90 days. It does not automatically renew but you can resubmit the form to renew it.
If someone in your household has a chronic or permanent condition that requires long-term use of electrically powered equipment, please visit sce.com/mbl to find out if you qualify for our Medical Baseline Allowance program.
