The Arrearage Management Plan (AMP) Program
The Arrearage Management Plan (AMP) Program is a debt forgiveness payment plan option for residential CARE and FERA customers who have past due bills totaling $500 or greater which are at least 90 days old. In exchange for making on-time payment of your current monthly bill, AMP will forgive 1/12 of the eligible total past due amount. Other terms and conditions are detailed below in the FAQ’s*.
How Does AMP Work?
The AMP program will forgive 1/12 of your eligible utility debt after each on-time payment of your current bill. After 12 on-time payments of individual monthly bills, the debt is fully forgiven (up to $8,000 per customer).
Who Is Eligible For AMP?
To be eligible for AMP, customers must:
- be enrolled in the California Alternate Rates for Energy (CARE) or Family Electric Rate Assistance (FERA) program
- have total arrears of $500 or greater, some of which are at least 90 days old
- have been a customer of SCE for at least six months
- have made an on-time payment within the last 24 months that equals or exceeds the most current customer bill at the time of payment
IMPORTANT: Net Energy Metering (NEM), Direct Access (DA), and master metered customers are not eligible at this time.
How Do I Enroll In AMP?
You can enroll in AMP by calling SCE’s Customer Call Center at 1-800-655-4555.
Please call SCE’s Customer Call Center at 1-800-655-4555 so that we may address any additional questions you may have.