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我們為應對COVID-19採取了一些調整,包括暫停住宅和小型企業客戶因未付款的服務中斷,並且僅繼續進行保護公共安全和減少森林火災的風險所需要的關鍵工作。了解更多. 如果您最近失業,即使您正在領取失業救濟金,也可能有資格通過我們的CARE或FERA計劃獲得降低能源費率

Report an Outage Currently Unavailable

Outage Map and Report an Outage is currently unavailable and there may be a delay in getting notifications when reporting an outage. We apologize for an inconvenience this may cause.

You can still report a home, business, or streetlight outage online or by calling us at 1-800-611-1911.

If you see a downed power line, stay away and call 911 immediately. Find out what you can do to stay safe during an outage.

Thank you for your patience. We apologize for any inconvenience this may cause.

How To Reach Us

If you have questions or need further assistance, please contact our Customer Service Representatives.

  • Billing and service inquiries: 1-800-684-8123
  • Emergency services and outages: 1-800-611-1911
  • If you see a fallen wire, leave it to the experts to resolve. Stay away and call 9-1-1 immediately.
  • Alert Preferences: 1-800-655-4555
  • All other questions: 1-800-655-4555