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Medical Baseline Allowance Program (MBL) Fact Sheet

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Powering Your Health

At Southern California Edison (SCE), we recognize the essential role of electricity in powering medical equipment for our customers with specific health needs. The Medical Baseline Allowance Program (MBL) is designed to help those who depend on life-supporting medical equipment by providing additional electricity at the lowest baseline rate. Customers on MBL will also receive advance notification on SCE’s Public Safety Power Shut-off (PSPS) events.

The program supports a variety of medical devices and equipment requiring electrical power if they are to help a customer sustain life, including but not limited to power wheelchairs and scooters, respirators, breathing machines, and dialysis machines. In addition, MBL does not have an income qualification. To learn more, visit sce.com/mbl.

 

MBL Frequently Asked Questions (FAQ)

What is MBL? 

Using medical equipment or devices may increase your total home energy usage. You may be eligible for the Medical Baseline Allowance program if you rely on life support equipment, have a life-threatening illness or health condition, or have a compromised immune system and rely on electrically powered medical equipment or devices.

What does MBL provide?

MBL provides an additional 16.5 kilowatt-hours (kWh) of electricity to your home daily at the lowest baseline rate to help offset the cost of operating qualified medical devices or equipment. For non-baseline rates, Customers on a non-baseline rate receive a flat 11% discount. Customers on MBL receive advance notification of SCE’s Public Safety Power Shut-off (PSPS) events.

What is qualifying medical equipment?

A wide range of electrically powered devices that mechanically or artificially sustain life or restore or replace a vital physical function, including mobility, may qualify as medical equipment or a medical device. Devices used for therapy but not medically required for sustaining or maintaining life do not qualify. Visit sce.com/mbl to see a list of some typical qualifying equipment and devices.

Can I qualify for MBL if I am on a Time of Use (TOU rate)?

If you are on a Time of Use (TOU) rate, you are still eligible for MBL. Most TOU rates qualify for additional electricity at the baseline rate. Customers on the TOU-D PRIME rate may qualify for a flat 11% discount. For further information, you can visit sce.com or contact SCE by dialing 1-800-655-4555.

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Who is eligible for the MBL Program?

You may be eligible for the Medical Baseline Allowance if you or another full-time resident in your home: 

  • Requires the regular use of electrically operated medical or life support equipment to sustain, replace, or restore a vital physical function, including mobility, or 
  • Has a serious medical condition requiring electrically powered medical equipment, or 
  • Has a medical condition with temperature sensitivity requiring air conditioning or a life-threatening condition or compromised immune system that requires heating and/or cooling, or 
  • Requires the use of an electrically powered mobility device.

Are there income requirements or restrictions? 

There are no income limits or restrictions for participation in MBL.

Is a medical professional’s signature required to enroll in MBL? 

Yes, a qualifying medical professional must complete and sign Part 2 of the initial application. This can be requested electronically if you use the online application. 

Who is a qualified medical practitioner? 

A qualified medical practitioner can include a licensed physician or medical doctor (MD), Doctor of Osteopathy (DO), Physician Assistant (PA), or Nurse Practitioner (NP).

 

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How do I apply for MBL?

You can apply to the Medical Baseline Allowance Program online, by mail, or with our assistance by phone. 

a. Online Application: The fastest and most convenient method is to apply online. Visit sce.com/mbl and navigate to the “Apply” tab. You will need to fully complete the online application with all requested information and can submit it directly on our website. The form will be forwarded to your medical professional for signature using the information you provide.

b. Postal Mail: You can download the form on our website, fill it out, and mail it to us at the address provided. Please provide all the requested information and get your medical professional’s signature before sending it to avoid any delays in processing.

c. Phone Assistance: If you need help during the application process or cannot use the other methods, you can call us at the number provided below, and we will guide you through the step-by-step application process and address any of your
questions. 

Applications are available in other languages, including Spanish, Korean, Chinese, Vietnamese and Tagalog. Large print and braille applications are available upon request. Customers can also call SCE at 1-800-655-4555, Monday – Friday from 8 a.m. to 5 p.m., to find out if they are eligible and for assistance during the application process. 

How often must I be recertified to stay on MBL? 

All Medical Baseline Allocation applications must be periodically renewed. We will send you a form before your scheduled renewal date. The renewal frequency is based on the type of condition and the medical equipment: 

  • Temporary (Non-Permanent) Conditions: Renew every two years. A medical professional will need to verify that you still require the medical equipment and the approximate duration of the non-permanent condition, as noted below 
  • Permanent Conditions: Self-Certify every four years. Medical professional certification is not required to continue receiving the MBL allocation. Self-Certify renewal application can be completed via the SCE automated system, IVR; please call 1-866-229-9360.
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Get Prepared: Emergency Preparedness

Medical Baseline program customers who live in a high fire risk area are also now eligible for the Critical Care Backup Battery Program, which provides a free, portable backup battery along with accompanying solar panels for additional charging, delivered and assembled for them at no cost. To learn more, visit sce.com/ccbb.

Additional Preparedness Resources:

Public Safety Power Shutoffs (PSPS) is a temporary power shutoff in an area to protect our communities from the threat of wildfire. For more information, please visit SCE.com/PSPS.

Access and Functional Needs (AFN): We offer resources and support to serve the diverse needs of our customers during Public Safety Power Shutoff (PSPS) events. Please visit SCE.com/AFN.

Cooling Center: Extreme heat is a health hazard, particularly for the elderly, infants, and those with chronic medical conditions. Public Cool Centers provide safe, air-conditioned facilities where all residents can cool down during extreme heat. Locations and temporary cool centers are listed on county websites, and they run during the hottest summer months (June through October). A list of Cool Centers by county is available at sce.com/coolcenters.

HOW TO REACH US

English   1-800-447-6620
Spanish / Español   1-800-441-2233
Chinese / 中文   1-800-843-8343
Korean / 한국인   1-800-628-3061
Vietnamese / Tiếng Việt    1-800-327-3031
Cambodian / កម្ពុជា។    1-800-843-1309
Tagalog    1-866-743-1646
TTY 1-800-352-8580

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Southern California Edison
Medical Baseline Department  
P.O. Box 9527
Azusa, CA 91702

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