Personal Information We May Collect
“Personal Information” is information that identifies you as an individual or relates to an identifiable person, including:
- Name
- Postal address (including billing and shipping addresses)
- Telephone number
- Email address
- User ID
- Detailed electrical consumption data (15-minute or hourly) obtained through SCE’s Advanced Metering Infrastructure
- Account number used for payment and SCE account number, if the App includes payment functionality
- Social media account ID, if the App includes social sharing functionality
If you submit any Personal Information relating to other people to us in connection with the Apps, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Notice.
How We May Collect Personal Information
We and our service providers collect Personal Information through the Apps, for example, when you install an App on your device, log into your account through the Apps, or report an outage. In addition, if you log into your account through the Apps, we may make Personal Information we have collected from you through other sources (for example, the Site or SCE’s Advanced Metering Infrastructure) available to the Apps.
How We May Use Personal Information
We may use Personal Information for any lawful purpose, including:
- To allow you to monitor your account.
- To respond to your inquiries and fulfill your requests, such as sending you notifications or responding to outage reports you submit.
- To send administrative information to you, for example, information regarding the Apps and changes to our terms, conditions, and policies.
- To process your payments, communicate with you regarding your account status and provide you with related customer service.
- To notify you about our products, services, events and opportunities that we believe may be of interest to you.
- To personalize your experience on the Apps by presenting information or offers tailored to you.
- To allow you to participate in sweepstakes, contests and similar promotions and to administer these activities. Some of these activities have different rules, which could contain additional information about how we use and disclose your Personal Information. We suggest that you read these rules carefully.
- To facilitate social sharing functionality.
- For our business purposes, such as data analysis, audits, fraud monitoring and prevention, developing new offerings or services, enhancing, improving or modifying our Apps, identifying usage trends, determining the effectiveness of our promotional campaigns and operating and expanding our business activities.
- Any other purpose we believe to be appropriate: (a) under applicable law; (b) to comply with legal process; (c) to respond to requests from public and government authorities; (d) to enforce our terms and conditions; (e) to protect our operations; (f) to protect our, your, or other persons’ rights, privacy, safety or property; and (g) to allow us to pursue available remedies or limit the damages that we may sustain.
How Personal Information May Be Disclosed
Your Personal Information may be disclosed:
- To our third party service providers who provide services related to our business, such as utility line and equipment maintenance, website hosting, data analysis, payment processing, billing, information technology, customer service, email delivery and auditing.
- To a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceedings).
- As we believe to be necessary or appropriate: (a) under applicable law; (b) to comply with legal process; (c) to respond to requests from public and government authorities; (d) to enforce our terms and conditions; (e) to protect our operations; (f) to protect our, your, or other persons’ rights, privacy, safety or property; and (g) to allow us to pursue available remedies or limit the damages that we may sustain.