Cooling Centers :
Our residential customers will not be disconnected for non-payment when temperatures above 100 degrees are forecast in a 72-hour look-ahead period. During the heatwave, here are some tips to stay cool and conserve energy. Cooling center locations and hours are listed here: Find a Cooling Center. You can also call 2-1-1 for a cooling center near you.

Report an Outage Currently Unavailable

Outage Map and Report an Outage is currently unavailable and there may be a delay in getting notifications when reporting an outage. We apologize for an inconvenience this may cause.

You can still report a home, business, or streetlight outage online or by calling us at 1-800-611-1911.

If you see a downed power line, stay away and call 911 immediately. Find out what you can do to stay safe during an outage.

Thank you for your patience. We apologize for any inconvenience this may cause.

How To Reach Us

If you have questions or need further assistance, please contact our Customer Service Representatives.

  • Billing and service inquiries: 1-800-684-8123
  • Emergency services and outages: 1-800-611-1911
  • If you see a fallen wire, leave it to the experts to resolve. Stay away and call 9-1-1 immediately.
  • Alert Preferences: 1-800-655-4555
  • All other questions: 1-800-655-4555