Working to keep you safe during COVID-19
For your safety and system reliability, outages required to reduce wildfire risk or to address conditions that pose a risk to the public will continue.
Learn more here.
Help with Financial Challenges and Payments
To help with financial challenges due to COVID-19, we are temporarily suspending disconnections for customers unable to pay their bill. Some Authorized Payment Agencies may close or provide intermittent service. We will waive late payment charges if this affects your ability to make a timely payment. If you need help, visit

Understanding and Using Outage Maps

Please refer to the upper right-hand corner of your electric bill to locate your rotating outage group number. The rotating outage maps show the areas served by circuits that are subject to rotating outages. The blue-highlighted region on each map shows the areas served by the circuit. Multiple circuits may provide power to the same area. As a result, some customers located in the highlighted area might be served by a different circuit and therefore would not be affected by an outage of the circuit shown on the map.

The rotating outage maps may be updated from time to time for operational reasons. You should make it a practice to periodically check the to ensure you have the latest map information, particularly when you receive notice of potential rotating outages. You may also call 1-800-611-1911 if you need further assistance. Please have your account number available when you call.

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