Financial Assistance Alert
If you are affected by the government shutdown and need help paying your bill, contact us or visit our financial assistance page.

Understanding and Using Outage Maps
Please refer to the upper right hand corner of your electric bill to locate your rotating outage group number. These rotating outage maps show the areas served by circuits that are subject to rotating outages. The blue-highlighted region on each map shows the areas served by the circuit shown. Please note that multiple circuits may serve customers in the same area, so some customers located in the highlighted area might actually be served by a different circuit and therefore would not be affected by an outage of the circuit shown on the map.

Also note that these rotating outage maps may be updated from time to time for operational reasons. You should make it a practice to periodically check the Web site to ensure you have the latest map information, particularly when you receive notice of potential rotating outages. You may also call 1-800-611-1911 if you need further assistance. Please have your account number ready when you call.

How to Use These Maps
All outage maps are in PDF format and require Adobe Acrobat Reader version 4.0 or above. For the latest, free version of Adobe Acrobat Reader, click here. To enlarge an area on the map, click Zoom In from the View menu or click on the magnifying glass symbol located on the toolbar. Note: maps may take several minutes to open, depending on the speed of your Internet connection and modem.

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