Our response to COVID-19
We’ve made some changes due to COVID-19, including suspending service disconnections for residential and small business customers for nonpayment, and only continuing critical work needed to protect public safety and reduce the risk of wildfires. Learn more here. If you have recently lost your job, even if you are receiving unemployment benefits, you may qualify for a reduced energy rate through our CARE or FERA programs.

Understanding and Using Outage Maps

Please refer to the upper right-hand corner of your electric bill to locate your rotating outage group number. The rotating outage maps show the areas served by circuits that are subject to rotating outages. The blue-highlighted region on each map shows the areas served by the circuit. Multiple circuits may provide power to the same area. As a result, some customers located in the highlighted area might be served by a different circuit and therefore would not be affected by an outage of the circuit shown on the map.

The rotating outage maps may be updated from time to time for operational reasons. You should make it a practice to periodically check the sce.com to ensure you have the latest map information, particularly when you receive notice of potential rotating outages. You may also call 1-800-611-1911 if you need further assistance. Please have your account number available when you call.

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