How to Submit a Claim to SCE

If you have suffered a loss or damage due to recent service interruption, and believe we may be responsible, you may submit a claim. How to submit your claim >

We investigate and evaluate each claim individually, and our policy is to respond promptly.

Long Beach Update

As of Friday night, we have restored service to most of the 260 customers that were without service by connecting generators. The handful of remaining customers will be without power overnight. Unfortunately, some locations are not able to be connected to generators because of equipment issues at the building or the location's accessibility. Our crews have made significant progress conducting detailed inspections on more than 300 vaults. As of 10 pm, 94% of these inspections have been completed. Once inspections are complete, the results will be analyzed and a network remediation plan will be developed. We continue to make repairs on the equipment. We encourage customers in Long Beach to make every effort to conserve use of electricity as we continue to return the system to its full operational capacity. The safety of the public and our crews remain our highest priority. We thank the city of Long Beach for its cooperation and for the safety efforts of first responders in the Long Beach Fire and Police departments. Get the latest update >

Stay Aware. Stay Safe

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At Home

At Home

Safety is important, and reviewing electrical safety tips with friends, neighbors, and loved ones can help them stay safe. If there’s a downed wire, stay away. Do not approach or touch the wire, or any person or object in touch with the wire. Call 911 and inform the operator it’s an electrical emergency. You can help friends, neighbors and loved ones stay safe by reviewing electrical safety tips with them.

Learn about our FREE safety awareness programs & materials >

Stay clear zone, minimum of 10'

Outside

Always be aware when you’re around overhead power lines. Stay at least 10 feet away from both overhead power lines and electrical facilities, and never approach or touch overhead power lines or any person or object in contact with the lines.

Get our FREE flyer about electrical safety >

American Red Cross, PrepareSoCal and Edison International Logo

 

We're partnering with the American Red Cross to increase emergency preparedness throughout Southern California. Our joint effort, PrepareSoCal will help save lives by teaching people how to stay safe and how to respond to emergencies. Learn more >>