How to Submit a Claim to SCE

If you have suffered a loss or damage due to recent service interruption, and believe we may be responsible, you may submit a claim. How to submit your claim >

We investigate and evaluate each claim individually, and our policy is to respond promptly.

Long Beach Update

As of Friday night, we have restored service to most of the 260 customers that were without service by connecting generators. The handful of remaining customers will be without power overnight. Unfortunately, some locations are not able to be connected to generators because of equipment issues at the building or the location's accessibility. Our crews have made significant progress conducting detailed inspections on more than 300 vaults. As of 10 pm, 94% of these inspections have been completed. Once inspections are complete, the results will be analyzed and a network remediation plan will be developed. We continue to make repairs on the equipment. We encourage customers in Long Beach to make every effort to conserve use of electricity as we continue to return the system to its full operational capacity. The safety of the public and our crews remain our highest priority. We thank the city of Long Beach for its cooperation and for the safety efforts of first responders in the Long Beach Fire and Police departments. Get the latest update >

Let’s Keep Your Family Safe

We use electricity all day, every day, but it can be dangerous. That’s why we encourage you to discuss electricity safety with your loved ones. Our safety tips are designed to help you -- and the people you care about -- stay safe.

Stay Far Away from Power Lines

Any contact with power lines can seriously hurt you or even kill you. Whether you’re skimming the pool, helping a child fly a kite, or positioning a ladder against the house, keep everything and everybody far away from overhead lines.


Everyday Safety Tips

Simple safety practices can help prevent injury. From keeping little fingers out of electrical outlets, to checking power cords for dangers, learn more about how you can help keep your family safe at home.


Your Family’s Safety Kit

Are you prepared for an emergency or a power outage? Every household needs a kit containing fresh water, non-perishable food, a manual can opener, coolers for ice, and most important of all, a safety preparedness plan.


Tree Tips

Trees add beauty to our communities, and their shade helps keep us cool without turning on the A/C. When branches and foliage grow into or near power lines, though, there are safety risks. So consider safety before you plant – it’s important.