How to Submit a Claim to SCE

If you have suffered a loss or damage due to recent service interruption, and believe we may be responsible, you may submit a claim. How to submit your claim >

We investigate and evaluate each claim individually, and our policy is to respond promptly.

Long Beach Update

As of 2:45 p.m. today, about 72 customers remained without service in the Long Beach area. Our crews continue to work around the clock, and service is expected to be restored to those customers at about 4 p.m. today. We will continue to use generators to provide power to customers until final repairs are made. As the underground network system is restored, we will transition these customers off the generators. When this happens, these customers will experience a short power outage, which could last up to 45 minutes for most. For a couple of customer locations, our representatives will be informing those customers that the outage during the transition period could be longer due to additional operating procedures to safely reconnect them back to the electrical network. These actions are to ensure they are connected back to the network properly and in a safe manner. We encourage customers in Long Beach to make every effort to conserve use of electricity as we continue to return the system to its full operational capacity. We reopened its distribution center at Cesar Chavez community center at 8 a.m. today to distribute ice and water. The safety of the public and our crews remain our highest priority. We thank the city of Long Beach for its cooperation and for the safety efforts of first responders in the Long Beach Fire and Police departments. Get the latest update >

Let’s Keep Your Family Safe

We use electricity all day, every day, but it can be dangerous. That’s why we encourage you to discuss electricity safety with your loved ones. Our safety tips are designed to help you -- and the people you care about -- stay safe.

Stay Far Away from Power Lines

Any contact with power lines can seriously hurt you or even kill you. Whether you’re skimming the pool, helping a child fly a kite, or positioning a ladder against the house, keep everything and everybody far away from overhead lines.


Everyday Safety Tips

Simple safety practices can help prevent injury. From keeping little fingers out of electrical outlets, to checking power cords for dangers, learn more about how you can help keep your family safe at home.


Your Family’s Safety Kit

Are you prepared for an emergency or a power outage? Every household needs a kit containing fresh water, non-perishable food, a manual can opener, coolers for ice, and most important of all, a safety preparedness plan.


Tree Tips

Trees add beauty to our communities, and their shade helps keep us cool without turning on the A/C. When branches and foliage grow into or near power lines, though, there are safety risks. So consider safety before you plant – it’s important.