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We’re hearing reports that both residential and small business owners are receiving fraudulent phone calls threatening to disconnect electricity service unless money is paid right away. From what we hear, the caller falsely claims to represent a utility, and requests payment via a reloadable debit card.
Whether you’re planting new trees and shrubs, or installing a new fence, give us a call before you dig. When you do, your underground utility lines will be marked for everyone’s safety. This service is free and it’s actually required by law.
Smarter Outlets Are Safer
Ground fault circuit interrupter outlets (GFCIs) are designed to protect against electric shock in kitchens, baths, and places where electricity can come into contact with water. They shut off electricity when needed—and can help save lives. Talk to your electrician to learn more.
Joining Forces for Safe Communities
We’re working closely with local police, firefighters, and EMTs because public safety is our top priority. From electrical-safety training for first responders to a coordinated approach to information sharing, it’s all about keeping our communities safe.
A disaster or emergency can happen at any time. Is your household ready?
Clear vegetation from power lines: 1-800-655-4555
Report an object caught in power lines: 1-800-611-1911
Report an outage: 1-800-611-1911
Before you dig: Call 811
Electrical Emergency: Call 911
Upgrading Utility Poles
You may have seen crews in your neighborhood lately. We’re inspecting poles, and repairing or replacing those that don’t meet required standards. It’s part of our ongoing investment in maintenance, safety and repair to ensure that we continue to deliver reliable electric service. Our pole-loading assessment takes about 30 minutes, and crews don’t need to access your home or building. Four contractors are authorized to do this work: Cyient (formerly InfoTech), Utility Data Contractors (UDC), RDI Engineering, and IJUS. For your safety, each crew member carries an Edison-authorized identification badge.