How to Submit a Claim to SCE

If you have suffered a loss or damage due to recent service interruption, and believe we may be responsible, you may submit a claim. How to submit your claim >

We investigate and evaluate each claim individually, and our policy is to respond promptly.

Power Restored to Long Beach Customers

Power has been restored to all customers in Long Beach and they are now reconnected to the electrical network. Generators that had been serving those remaining customers have been disconnected. Our crews will remain working in Long Beach and we will continue to closely monitor network operations.

We thank you for your patience. We encourage customers in Long Beach to make every effort to conserve use of electricity as we continue to return the system to its full operational capacity. The safety of the public and our crews remain our highest priority.

We thank the city of Long Beach for its cooperation and for the especially important safety efforts of first responders in the Long Beach Fire and Police departments. Get the latest update >

Rebates & Incentives: Efficiency Has Its Perks

Apply Online For Refrigerator Recycling Rebate

Refrigerator Recycling Incentive

We offer a cool incentive and make it easy to dispose of your old refrigerator or freezer in an environmentally responsible way. We’ll pick it up, free of charge, and dismantle it using Responsible Appliance Disposal (RAD) standards, then reward you with a $50 incentive. Schedule an appointment online or call 1-800-234-9722.

Apply Online For Refrigerator Rebate

ENERGY STAR® Certified Refrigerator Rebate

An Energy Star Certified Refrigerator can reduce your energy bill by up to $105 a year. For a $35 rebate, choose an ENERGY STAR® certified refrigerator: for the $75 rebate, choose an ENERGY STAR’S Most Efficient Model. Download HEER Rebate Information to learn more about the rebate requirements. Already have an application in process? Check your status. 

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$35 ENERGY STAR® Certified Refrigerators Product List >
$75 ENERGY STAR® Most Efficient Certified Product List >

Apply Online For Pool Pump & Motor Rebate

Variable Speed Pool Pump & Motor Rebate

If you’ve got a pool at your single-family home, you could receive a $200 rebate for replacing a single speed or two speed pump with a qualified Variable Speed Pool Pump and Motor model. Download HEER Rebate Information to learn more about the rebate requirements. Already have an application in process? Check your status. 

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$200 Qualified Variable Speed Pool Pump and Motor Product List >

Variable Speed Pool Pump Contractors and Installers:

Existing Contractors:
The 2015 program updates were emailed to contractors who received certification from FPSIE in 2014. The 2014 FPSIE Certified Aquatic Equipment Installer (CAEI) Training Course is valid with SCE for 2 calendar years. You will continue to receive incentives as you continue installing qualifying pumps and set them to run “Off-Peak” (Not operating between Noon and 6PM).

New Contractors:
If you are a contractor who would like to participate and receive incentives for installing qualified Variable Speed Pool Pumps, SCE requires you to attend a Certified Aquatic Equipment Installer (CAEI) Training Course. Courses can be found at fpsie.org.

Variable Speed Pool Pumps Installed before taking the course will not qualify for contractor incentives.

Apply Online For Evaporative Cooler Rebate

Evaporative Cooler Rebates

An evaporative cooling system is a highly efficient alternative to traditional central air conditioner, and works best in a warm dry climate like Southern California’s. If you purchase and install a qualifying Evaporative Cooler, you can receive a rebate of $300. Add some new dampers or louvers with your Evaporative Cooler installation and you can receive a $400 rebate.  Download the HEER HVAC Rebate Application to learn more about rebate requirements. Already have an application in process? Check your status.

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$300 or $400 Qualified Energy Efficient Ducted Evaporative Cooler Product List

Window Evaporative Cooler

A window evaporative cooler is an efficient alternative to traditional central air condition. If you purchase and install a qualifying Window Evaporative Cooler, you can receive a rebate of $200. Download the HEER HVAC Rebate Application to learn more about rebate requirements. Already have an application in process? Check your status.

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SCE Qualified Energy Efficient Window Evaporative Cooler Product List

Apply Online For AC Installation and Maintenance Rebate

Air Conditioner Rebate

Upgrading and maintaining your AC can mean big savings on your bill over time, but you can also take advantage of incentives now. Install or optimize a qualifying air conditioning system and get up to $1,100 in rebates. Commit to our maintenance program and you could get up to $200 back.
 

Hybrid Electric Heat Pump Water Heater

For a $200 rebate, purchase and install a qualifying Hybrid Electric Heat Pump Water Heater model with an Energy Factor of 2.0 or greater. Download HEER Rebate Information to learn more about the rebate requirements. Already have an application in process? Check your status.

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SCE Qualified Hybrid Electric Heat Pump Water Heater Product List >

  • This rebate is part of the Home Energy Efficiency Rebate (HEER) program. HEER is offered on a first-come, first-served basis and is effective until funding is expended or the program is discontinued by the California Public Utilities Commission. The program is funded by California utility customers and is administered by Southern California Edison under the auspices of the California Public Utilities Commission. Read Terms
  • Under California law, models of certain types of appliances must be certified by the California Energy Commission before being sold or offered for sale in California. Before purchasing an appliance, search for your desired model in the Energy Commission’s database. View Database
  • Some products in the Energy Commission’s database are not eligible for SCE rebates because they do not meet our high energy-efficiency requirements.