How to Submit a Claim to SCE

If you have suffered a loss or damage due to recent service interruption, and believe we may be responsible, you may submit a claim. How to submit your claim >

We investigate and evaluate each claim individually, and our policy is to respond promptly.

Long Beach Update

As of Friday night, we have restored service to most of the 260 customers that were without service by connecting generators. The handful of remaining customers will be without power overnight. Unfortunately, some locations are not able to be connected to generators because of equipment issues at the building or the location's accessibility. Our crews have made significant progress conducting detailed inspections on more than 300 vaults. As of 10 pm, 94% of these inspections have been completed. Once inspections are complete, the results will be analyzed and a network remediation plan will be developed. We continue to make repairs on the equipment. We encourage customers in Long Beach to make every effort to conserve use of electricity as we continue to return the system to its full operational capacity. The safety of the public and our crews remain our highest priority. We thank the city of Long Beach for its cooperation and for the safety efforts of first responders in the Long Beach Fire and Police departments. Get the latest update >

New Solar Homes Partnership

The California Energy Commission's New Solar Homes Partnership (NSHP) is part of the California Solar Initiative. The NSHP provides financial incentives and other support to encourage homebuilders to construct new, energy efficient solar homes that reduce energy demand, save homeowners money and help protect the environment.

About the Program

The California Energy Commission's New Solar Homes Partnership (NSHP) is part of the comprehensive program known as the California Solar Initiative. The NSHP provides financial incentives and other support to homebuilders to encourage the construction of new, energy efficient solar homes.

An NHSP home is a highly energy-efficient home that uses photovoltaic (or PV) modules to generate electricity from the sun. In recent years the technology has greatly improved and these systems are becoming mainstream. Currently, California has tens of thousands of homeowners enjoying the benefits of solar power. Homes from builders participating in the New Solar Homes Partnership are at least 15 percent more efficient than current building standards. Builders are also encouraged to achieve 30 percent greater efficiency. Solar homes also qualify for a federal income tax credit.

Information for builders, developers or anyone building their own home.
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Information for buyers of a new, energy-efficient solar home in a New Solar Homes Partnership Community.
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Are You Eligible?

To qualify for an incentive, a new building must be significantly more energy efficient than required by the California Building Energy Efficiency Standards (Title 24, Part 6). A more energy efficient home will maximize the energy savings gained from any solar energy system, will reduce the need to purchase power from a utility and save the most money over the life of the home.

Beginning July 1, 2009, only photovoltaic modules which are on the SBI Guidelines compliant module list will be eligible for incentives. View our most updated list.

How to Apply

If you are a builder or housing developer that would like to participate in the program, or if you have general questions regarding the New Solar Homes Partnership, you can learn more here.


Incentives will decline over the life of the program, with the program’s application process closing no later than the end of 2016. Incentive levels and reserved volume are subject to funding availability.