Cómo presentar un reclamo a SCE

Si has sufrido una pérdida o daño a causa de la reciente interrupción al servicio eléctrico y crees que podríamos ser responsables, puedes presentar un reclamo. Cómo presentar tu reclamo >

Investigamos y evaluamos cada reclamo por separado, y nuestra norma es responder inmediatamente.

Long Beach Update

As of 4:52 p.m. today, we restored service to all identified customers without service in the Long Beach area. Customers are now receiving electrical service from both electric network or through temporary generators.

Our work crews will continue to make repairs and test the underground network systems, and will start transitioning customers off generators to the electrical network during the evening and morning hours.

When this happens, these customers will experience a short power outage, which could last up to 45 minutes for most. For a couple of customer locations, our representatives will be informing those customers that the outage during the transition period could be longer due to additional operating procedures to safely reconnect them back to the electrical network. These actions are to ensure they are connected back to the network properly and in a safe manner.

The safety of the public and our crews remain our highest priority. We thank the city of Long Beach for its cooperation and for the safety efforts of first responders in the Long Beach Fire and Police departments. Get the latest update >

Home Energy Advisor

Pardon us. We are currently working on enhancing our Home Energy Advisor and unfortunately have to take it down temporarily. We appreciate your patience.

 

View our Home Energy Guide and discover the many opportunities available to increase energy efficiency and lower your energy bills.

If you are in need of custom energy savings for your home, take our Home Energy Survey, and get useful information about rebates that you can qualify for. Your results are customized for your household. 

You can apply by mail by printing this paper–based Survey (PDF). Fill it in at your convenience, then return it by mail to:

Home Energy Advisor Survey
Profile Processing Center
155 Grand Avenue, Suite 500
Oakland, CA 94612

You can also call:1-800-278-8585 to request an application to be mailed to you.