How to Submit a Claim to SCE

If you have suffered a loss or damage due to recent service interruption, and believe we may be responsible, you may submit a claim. How to submit your claim >

We investigate and evaluate each claim individually, and our policy is to respond promptly.

Long Beach Update

As of 4:30 a.m. Saturday, we have restored service to approximately 190 of the 260 customers that were without service by connecting generators. We are continuing to place generators in areas that do not have power and expect to have all customers restored to service by Saturday afternoon. SCE will re-open its distribution center at Cesar Chavez community center at 8 a.m. Saturday to distribute ice and water. There are currently 10 generators in place serving businesses and residents. As the underground network system is restored, we will transition these customers off the generators. When this happens, they will experience a short power outage, which could last up to 45 minutes. We encourage customers in Long Beach to make every effort to conserve use of electricity as we continue to return the system to its full operational capacity. The safety of the public and our crews remain our highest priority. We thank the city of Long Beach for its cooperation and for the safety efforts of first responders in the Long Beach Fire and Police departments. Get the latest update >

Home Energy Advisor

Pardon us. We are currently working on enhancing our Home Energy Advisor and unfortunately have to take it down temporarily. We appreciate your patience.

 

View our Home Energy Guide and discover the many opportunities available to increase energy efficiency and lower your energy bills.

If you are in need of custom energy savings for your home, take our Home Energy Survey, and get useful information about rebates that you can qualify for. Your results are customized for your household. 

You can apply by mail by printing this paper–based Survey (PDF). Fill it in at your convenience, then return it by mail to:

Home Energy Advisor Survey
Profile Processing Center
155 Grand Avenue, Suite 500
Oakland, CA 94612

You can also call:1-800-278-8585 to request an application to be mailed to you.