How to Submit a Claim to SCE

If you have suffered a loss or damage due to recent service interruption, and believe we may be responsible, you may submit a claim. How to submit your claim >

We investigate and evaluate each claim individually, and our policy is to respond promptly.

Long Beach Update

As of 4:20 a.m. today, we are in the process of reconnecting customers to the network who have been on generator power.

Affected customers may experience temporary outages during this process. We thank customers for their patience as we work to restore them to the network as safely and efficiently as possible. We encourage customers in Long Beach to make every effort to conserve use of electricity as we continue to return the system to its full operational capacity.

We will reopen our distribution center at 925 Locust at 8 a.m. today to distribute food, ice and water. The safety of the public and our crews remain our highest priority. We thank the city of Long Beach for its cooperation and for the safety efforts of first responders in the Long Beach Fire and Police departments. Get the latest update >

Savings You Can Take to the Bank

Plan on Saving Big

Different people have different needs. That’s why we offer a variety of energy saving plans, rate programs and rebates that are right for you. Some like it hot, some like it cold, but everyone likes to be energy efficient and save money.

Cool Savings

Buy an ENERGY STAR® qualified refrigerator and get a $35 rebate.  More efficient models may qualify for up to $75 in rebates, plus we’ll haul away your old fridge for free!

Capitalize on Improvements

Through Energy Upgrade California® Home Upgrade, you can get up to $6,500* for energy-efficient home improvements, and improve your property value while you’re at it.

Alternative to A/C

An evaporative cooler is a highly efficient alternative to traditional A/C. Get up to $300 in rebates for upgrading to this energy-saving system.

Take This Home Survey 

Get useful information about rebates that you can qualify for. Your results are customized for your household. 

By Mail:
Print this paper–based Survey (PDF) fill it in at your convenience, then return it by mail to:

Home Energy Advisor Survey
Profile Processing Center
155 Grand Avenue, Suite 500
Oakland, CA 94612

Call:1-800-278-8585 to request an application to be mailed to you.

*Customers may also be eligible for incentives exceeding $6,500 based on their calculated energy savings. Work with your participating contractor or rater to determine your upgrade's incentive.