Cómo presentar un reclamo a SCE

Si has sufrido una pérdida o daño a causa de la reciente interrupción al servicio eléctrico y crees que podríamos ser responsables, puedes presentar un reclamo. Cómo presentar tu reclamo >

Investigamos y evaluamos cada reclamo por separado, y nuestra norma es responder inmediatamente.

Long Beach Update

As of 12:30 p.m. today, 72 customers remained without service. Our crews continue to work around the clock, and service is expected to be restored to those customers at about 4 p.m. today. We will continue to use generators to provide power to customers until final repairs are made. As the underground network system is restored, we will transition these customers off the generators. When this happens, these customers will experience a short power outage, which could last up to 45 minutes for most. These actions are to ensure they are connected back to the network properly and in a safe manner. We encourage customers in Long Beach to make every effort to conserve use of electricity as we continue to return the system to its full operational capacity. We reopened its distribution center at Cesar Chavez community center at 8 a.m. today to distribute ice and water. The safety of the public and our crews remain our highest priority. We thank the city of Long Beach for its cooperation and for the safety efforts of first responders in the Long Beach Fire and Police departments. Get the latest update >

Get Schooled On Solar

CSI Homeowner Solar Class & Solar Connection Event

Both the Homeowner Solar Class (HSC) and Solar Connection Events are non-technical, easy-to-understand FREE sessions that teach you about the California Solar Initiative (CSI), available rebates and how to "go solar."

The HSC classes last about 60 minutes, while the Solar Connection Events consist of a 40-minute presentation followed by a chance to meet solar contractors to help you determine your home's solar potential.

These sessions are FREE, although due to limited space, pre-registration is necessary.

To attend, you may register online or call 1-866-970-9221.

2014 HSC Solar Connection Event Schedule
Date Class Number Location Time
March

Wed. 3/12

SCE-02-031214

SIMI VALLEY
Courtyard by Marriott Simi Valley
191 Cochran Street
Simi Valley, CA 93065
Main Room
Free Parking

6 p.m. - 8 p.m.

Fri. 3/21

HSC-03-032114

HSC Webinar

2 p.m. - 3:30 p.m.

Thur. 3/27

SCE-03-032714

PALM DESERT
Best Western Palm Desert Resort
74-695 Highway 111
Palm Desert, CA 92260
Saguaro Room
Free Parking

6 p.m. - 8 p.m.

Commercial Solar Connection Events and Webinars

If you are a SCE commercial, government or non-profit customer, considering a potential commercial solar project - these class offerings are for you.

Go Solar California! Commercial Webinar

The Commercial Webinar is approximately 60 minutes - it will provide an overview of steps to take when going solar and how solar can help lower your operating costs while improving your company's commitment to environmental stewardship

2015 Go Solar California! Commercial Webinar Schedule

To register for a Commercial Solar Webinar, please call 1-866-970-9221

Date Location Time

FEBRUARY

Mon. 2/2

Go Solar California! Commercial Webinar

9 a.m. - 10 a.m.

Tue. 2/24

Go Solar California! Commercial Webinar

2 p.m. - 3 p.m.

MARCH

Thu. 3/12

Go Solar California! Commercial Webinar

9 a.m. - 10 a.m.

Thu. 3/26

Go Solar California! Commercial Webinar

2 p.m. - 3 p.m.

APRIL

Wed. 4/1

Go Solar California! Commercial Webinar

9 a.m. - 10 a.m.

Mon. 4/13

Go Solar California! Commercial Webinar

2 p.m. - 3 p.m.

Commercial Solar Connection Event

During this in-person event, you will learn about the money-saving and environmental benefits of solar energy and receive information to help determine your company’s potential for a commercial solar photovoltaic system.

What to expect:

  • A brief presentation on how to go solar
  • A session on how to calculate the return on your investment
  • A Q&A session with SCE and a panel of experts who can speak to financial options for Energy efficiency/Green loans

2015 Commercial Solar Connection Event Schedule

To register for a Commercial Solar Connection Event, please call 1-866-970-9221

Date Location Time

Thu. 4/16

Ayres Inn Orange

11 a.m. - 1 p.m.

CSI Contractor Solar Class (CSC)

This course is uniquely designed for solar contractors, self-installers, managers and PV owners, and features new and updated information on the California Solar Initiative (CSI) program. You will learn how to complete the CSI forms, take advantage of rebates on fixed and tracking PV (solar energy) systems, and interconnect to the grid. Other topics include metering, monitoring, shading issues and CSI's online database (PowerClerk).

This class is designed to help contractors who want to participate in the program.

Training Location:
 SCE's Energy Education Center - Irwindale Facility  — Gateway Business Center
 6090 Irwindale Ave. 
Irwindale, CA 91702

Training Location: SCE's Energy Education Center - Tulare in Tulare, CA

Unless otherwise noted, all classes are from 9 a.m. to 12 p.m.

2014 CSC Schedule
Date Class / Location Time

Tues. 3/11

Contractor Class
EEC Irwindale

9 a.m. - Noon

*This class is being held at SCE's Energy Education Center - Tulare in Tulare, Calif. To register, please call 800-772-4822 or visit Energy Education Center - Tulare online at www.sce.com/agtac.

Note: This is not an instructional class on how to install a solar electric generating system.

Residential Solar Connection Events and Webinars

Go Solar California! Residential Webinar

The Residential webinar is approximately 60 minutes - it will provide an overview on how to go solar and the net energy metering tariff.

2015 Go Solar California! Residential Webinar Schedule

Date Location Time

FEBRUARY

Fri. 2/13

Go Solar California! Residential Webinar

2 p.m. - 3 p.m.

Thu. 2/26

Go Solar California! Residential Webinar

9 a.m. - 10 a.m.

MARCH

Tue. 3/10

Go Solar California! Residential Webinar

2 p.m. - 3 p.m.

Mon. 3/30

Go Solar California! Residential Webinar

9 a.m. - 10 a.m.

APRIL

Fri. 4/10

Go Solar California! Residential Webinar

9 a.m. - 10 a.m.

Thu. 4/23

Go Solar California! Residential Webinar

2 p.m. - 3 p.m.

Residential Solar Connection Event

During this in-person event you will learn more about going solar and find out your home's potential for a solar photovoltaic system.

What to expect:

  • A brief presentation before meeting with solar contractors
  • Get your questions answered by licensed solar energy contractors
  • Schedule appointments with contractors to assess your home's potential for a solar system and receive information from multiple contractors at a single, convenient location
Date Location Time

MARCH

Mon. 3/16

Residential Solar Connection Event
Double Tree Irvine Spectrum
90 Pacifica
Irvine, CA 92618
Free Parking

5 p.m. - 7 p.m.

APRIL

Mon. 4/20

Residential Solar Connection Event
DoubleTree Monrovia-Pasadena
924 W. Huntington Drive
Monrovia, CA 91016
Free Parking;

5 p.m. - 7 p.m.

CSI Thermal Contractor And Self-Installer Training

The CSI Thermal Program (Solar Water Heating) offers incentives to displace electric, propane and natural gas for residential, multifamily and commercial properties with solar water heating systems. The CSI Thermal Workshop is mandatory for contractors and self-installers interested in participating in the CSI Thermal Program. Find the workshop near you.
Note: This is not an instructional class on how to install solar water heating systems.

Eligibility

Completion of this course by the licensed contractor license as listed with the California State License Board (CSLB) is mandatory to participate in the CSI-Thermal Program. Installation contractors must have an active A, B, C-4, C-36 or C-46 license.

Registration

To attend one of the sessions offered, you must email csithermal@sce.com with the following:

  1. Business licenser number
  2. List of attendees and email address
  3. Role of additional attendees e.g. president, owner, lead installer, etc.

To attend one of the sessions offered by Southern California Gas Company (SoCalGas), email swh@socalgas.com.

CSI Thermal Contractor and Self-Installer Training
Date Training Offered By Location Time

7/23/2014

SoCalGas

Energy Resource Center - Downey

10:00 a.m. - 3:00 p.m.

8/13/2014

SCE

Energy Education Center - Irwindale

10:00 a.m. - 3:00 p.m.

9/17/2014

SoCalGas

Energy Education Center - Downey

10:00 a.m. - 3:00 p.m.

10/22/2014

SoCalGas

Energy Education Center - Downey

10:00 a.m. - 3:00 p.m.

11/5/2014

SCE

Energy Education Center - Irwindale

10:00 a.m. - 3:00 p.m.

12/17/2014

SoCalGas

Energy Education Center - Downey

10:00 a.m. - 3:00 p.m.

Please note that this only applies to single-family residential electric or propane-displacing SWH systems. It does not affect any natural gas-displacing systems or multifamily/commercial electric or propane-displacing systems.

If you have any questions please contact the CSI Hotline at 1-866-584-7436.

CSI Commercial Solar Class

If you are an SCE commercial, government or non-profit customer, this class is for you. The SCE Commercial Solar Class is available in two formats - we are offering in-person Workshops and convenient Webinars. The CSI Commercial Workshop is approximately 90 minutes and the CSI Commercial Webinar is approximately 60 minutes - both will provide an overview of the CSI program, including  eligibility requirements, how to participate in the program, the incentive amounts/structure and how solar can help lower your operating costs while improving your company's commitment to environmental stewardship.

2014 CSI Commercial Solar Workshop Schedule

To register for a CSI Commercial Solar Workshop, please call 1-800-336-2822, ext. 42537, or sign up online.

Date Location Time
JULY

Thrus. 7/17

Commercial Workshop
SCE's Energy Education Center - Iwindale
Gateway Businss Center 6090 Irwindale Ave.
Irwindale, CA 91702
Free Parking

9 a.m. – 11:30 a.m.

Thurs. 7/31

Commercial Workshop
SCE's Santa Barbara Service Center
103 David Love Place
Goleta, CA 93117
Assembly Room
Free Parking

9 a.m. – 11:30 a.m.

 

2014 CSI Commercial Solar Webinar Schedule

To register for a CSI Commercial Solar Webinar, please call 1-866-970-9221

Date Time
JULY

Tues. 7/22

2 p.m. – 3 p.m.