How to Submit a Claim to SCE

If you have suffered a loss or damage due to recent service interruption, and believe we may be responsible, you may submit a claim. How to submit your claim >

We investigate and evaluate each claim individually, and our policy is to respond promptly.

Long Beach Update

As of 4:52 p.m. today, we restored service to all identified customers without service in the Long Beach area. Customers are now receiving electrical service from both electric network or through temporary generators.

Our work crews will continue to make repairs and test the underground network systems, and will start transitioning customers off generators to the electrical network during the evening and morning hours.

When this happens, these customers will experience a short power outage, which could last up to 45 minutes for most. For a couple of customer locations, our representatives will be informing those customers that the outage during the transition period could be longer due to additional operating procedures to safely reconnect them back to the electrical network. These actions are to ensure they are connected back to the network properly and in a safe manner.

The safety of the public and our crews remain our highest priority. We thank the city of Long Beach for its cooperation and for the safety efforts of first responders in the Long Beach Fire and Police departments. Get the latest update >

Get Schooled On Solar

Commercial Solar Connection Events and Webinars

If you are a SCE commercial, government or non-profit customer, considering a potential commercial solar project - these class offerings are for you.

Go Solar California! Commercial Webinar

The Commercial Webinar is approximately 60 minutes - it will provide an overview of steps to take when going solar and how solar can help lower your operating costs while improving your company's commitment to environmental stewardship

2015 Go Solar California! Commercial Webinar Schedule

To register for a Commercial Solar Webinar, please register on-line or call 1-866-970-9221

Date Location Time
JULY

Thu. 7/9

Go Solar California! Commercial Webinar

9 a.m. - 10 a.m.

Fri. 7/24

Go Solar California! Commercial Webinar

2 p.m. - 3 p.m.

AUGUST

Tue. 8/4

Go Solar California! Commercial Webinar

9 a.m. - 10 a.m.

Mon. 8/24

Go Solar California! Commercial Webinar

2 p.m. - 3 p.m.

SEPTEMBER

Thu. 9/3

Go Solar California! Commercial Webinar

9 a.m. - 10 a.m.

Thu. 9/25

Go Solar California! Commercial Webinar

2 p.m. - 3 p.m.

OCTOBER

Mon. 10/5

Go Solar California! Commercial Webinar

9 a.m. - 10 a.m.

Tue. 10/20

Go Solar California! Commercial Webinar

2 p.m. - 3 p.m.

NOVEMBER

Thu. 11/5

Go Solar California! Commercial Webinar

2 p.m. - 3 p.m.

Fri. 11/20

Go Solar California! Commercial Webinar

9 a.m. - 10 a.m.

Commercial Solar Connection Event

During this in-person event, you will learn about the money-saving and environmental benefits of solar energy and receive information to help determine your company’s potential for a commercial solar photovoltaic system.

What to expect:

  • A brief presentation on how to go solar
  • A session on how to calculate the return on your investment
  • A Q&A session with SCE and a panel of experts who can speak to financial options for Energy efficiency/Green loans

2015 Commercial Solar Connection Event Schedule

To register for a Commercial Solar Connection Event, please register on-line or call 1-866-970-9221

Date Location Time
AUGUST

Thu. 8/6

Commercial Solar Connection Event
Ayres Inn Orange
3737 West Chapman Ave.
Orange, CA 92868
Free Parking

11 a.m. - 1 p.m.

SEPTEMBER

Mon. 9/21

Commercial Solar Connection Event
DoubleTree Irvine Spectrum
90 Pacifica
Irvine, CA 92618
Free Parking

11 a.m. - 1 p.m.

Residential Solar Connection Events and Webinars

Go Solar California! Residential Webinar

The Residential webinar is approximately 60 minutes - it will provide an overview on how to go solar and the net energy metering tariff.

2015 Go Solar California! Residential Webinar Schedule

To register for a Residential Solar Webinar, please register on-line or call 1-866-970-9221

Date Location Time
JULY

Mon. 7/6

Go Solar California! Residential Webinar

9 a.m. – 10 a.m.

Tue. 7/21

Go Solar California! Residential Webinar

2 p.m. – 3 p.m.

AUGUST

Fri. 8/14

Go Solar California! Residential Webinar

2 p.m. – 3 p.m.

Thu. 8/27

Go Solar California! Residential Webinar

9 a.m. – 10 a.m.

SEPTEMBER

Mon. 9/14

Go Solar California! Residential Webinar

9 a.m. – 10 a.m.

Tue. 9/29

Go Solar California! Residential Webinar

2 p.m. – 3 p.m.

OCTOBER

Fri. 10/2

Go Solar California! Residential Webinar

9 a.m. – 10 a.m.

Thu. 10/29

Go Solar California! Residential Webinar

2 p.m. – 3 p.m.

NOVEMBER

Mon. 11/2

Go Solar California! Residential Webinar

2 p.m. – 3 p.m.

Tue. 11/17

Go Solar California! Residential Webinar

9 a.m. – 10 a.m.

Residential Solar Connection Event

During this in-person event you will learn more about going solar and find out your home's potential for a solar photovoltaic system.

What to expect:

  • A brief presentation before meeting with solar contractors
  • Get your questions answered by licensed solar energy contractors
  • Schedule appointments with contractors to assess your home's potential for a solar system and receive information from multiple contractors at a single, convenient location

To register for a Residential Solar Connection Event, please register on-line or call 1-866-970-9221

Date Location Time
JULY

Mon. 7/13

Residential Solar Connection Event
Double Tree Irvine Spectrum
90 Pacifica
Irvine, CA 92618
Free Parking

5 p.m. - 7 p.m.

AUGUST

Mon. 8/10

Residential Solar Connection Event
Hampton Inn & Suites
12611 Memorial Way
Moreno Valley, CA 92553
Free Parking;

5 p.m. - 7 p.m.

OCTOBER

Mon. 10/26

Residential Solar Connection Event
Palm Garden Hotel
495 N. Ventu Park Road
Thousand Oaks, CA 91320
Free Parking

5 p.m. - 7 p.m.

NOVEMBER

Thu. 11/19

Residential Solar Connection Event
DoubleTree Irvine Spectrum
90 Pacifica
Irvine, CA 92618
Free Parking

5 p.m. - 7 p.m.

CSI Thermal Contractor And Self-Installer Training

The CSI Thermal Program (Solar Water Heating) is no longer accepting applications from customers to displace electric or propane solar water heating systems. However, if your water heater is natural gas operated, you may still work directly with Southern California Gas Company (SoCalGas) for the CSI Thermal Program incentive.

To register for the SoCalGas CSI Thermal Program Contractor and Self-Installer Training, please sign up here.

Eligibility

Completion of this course by the licensed contractor license as listed with the California State License Board (CSLB) is mandatory to participate in the CSI-Thermal Program. Installation contractors must have an active A, B, C-4, C-36 or C-46 license.

If you have any questions please contact us at csithermal@sce.com.