Mobile My Account
My Account Service Is Now Mobile!
My Account Service and Mobile Outage Center Are Now Available in One Simple App
The new My SCE offers you mobile access to these helpful tools:
- Stay informed and in take control of your energy use and costs: View your current statement, pay your bill, or look up usage and account history.
- Report a power outage or view the mobile outage map with the Mobile Outage Center.
Features & Benefits
What are the features and benefits of the My SCE?
By using the My SCE, you will be able to:
- View and pay your monthly energy bills anytime, anywhere
- Access our Mobile Outage Center to view, report, and stay updated on power outages in your area
- Easily access your account information
Can I pay my bill using the My SCE App?
Yes! If you are a current residential or small business customer, and are enrolled in our online payment option you will be able to pay your bill using the My SCE App. If you are not signed up in our online payment option, please log in to your account on our full website and sign up on the Billing and Payment preferences section.
Can I report an outage without an account?
Yes. The Outage Center on the My SCE App is accessible to anyone using the tool.
What type of energy usage can I view using the My SCE App?
Customers with an Edison SmartMeter will be able to view recent, unbilled, and projected energy usage. If you do not currently have an Edison SmartMeter installed, you will only be able to view your previously billed usage.
Will my smartphone work with the My SCE App?
The My SCE App works best on devices with the latest versions of Apple iOS with the Mobile Safari browser and Android devices with the Google Chrome for Mobile browser. Our goal is to create an experience that works best on the most common devices. In the event that your mobile device is not compatible with our mobile-optimized services, we recommend that you access SCE.com using a desktop computer.
How do I install the My SCE on my phone?
The My SCE is available for download in the Apple App and Google Play Stores.
Why do I need to register for an account to use the My SCE App?
My SCE App provides you with valuable information about your SCE account and energy usage. In order to access this information, you can register for an account on our full website at sce.com/accountsignup
How do I register for a new account?
The My SCE App provides you with valuable information about your SCE account and energy usage. In order to access this information, you can register for a account on our full website at sce.com/accountsignup
Who will be able to access to the My SCE App?
The My SCE App is not accessible to everyone, only residential and small business customers with an online account that has been updated to our new system after 2/23/2013 will be able to take advantage of account management tools. The Mobile Outage Center on the My SCE App is available to all users.
If you do not have an updated account, or are not sure if you have already performed the update, please visit www.sce.com from a desktop or laptop computer and log in to your account. If you do not have an updated account, you will be asked to make updates at that time.
Who do I contact if I have questions while using the My SCE App?
You may contact us by phone or email using the information in the “Contact Us” section.