How to Submit a Claim to SCE

If you have suffered a loss or damage due to recent service interruption, and believe we may be responsible, you may submit a claim. How to submit your claim >

We investigate and evaluate each claim individually, and our policy is to respond promptly.

Long Beach Update

As of 4:52 p.m. today, we restored service to all identified customers without service in the Long Beach area. Customers are now receiving electrical service from both electric network or through temporary generators.

Our work crews will continue to make repairs and test the underground network systems, and will start transitioning customers off generators to the electrical network during the evening and morning hours.

When this happens, these customers will experience a short power outage, which could last up to 45 minutes for most. For a couple of customer locations, our representatives will be informing those customers that the outage during the transition period could be longer due to additional operating procedures to safely reconnect them back to the electrical network. These actions are to ensure they are connected back to the network properly and in a safe manner.

The safety of the public and our crews remain our highest priority. We thank the city of Long Beach for its cooperation and for the safety efforts of first responders in the Long Beach Fire and Police departments. Get the latest update >

Pools & Spas: Use & Care

Use & Care

Using your pool pump less frequently could save up to 60% of its energy consumption.1 Follow these tips from the U.S. Department of Energy to assist you in reaching your pool efficiency goals.

Pool & Spa Efficiency Tips:

Run Your Pool Pump Less Often:You don’t have to keep the water moving to keep the pool chemicals mixed. If the water is running while adding the chemicals, they will dissolve and stay mixed.

Keep the Pump Cycle Short:Use a timer to set the pump to several short cycles a day. This is better at preventing debris than cycling the pump for 3 continuous hours. Schedule your pool pump to run outside the peak daytime hours of 2 p.m. and 6 p.m.

Turn It Off to Remove Debris: When cleaning your pool, turn off the pump and use a net or skimmer to physically remove debris. You may have heard the myth that algae grow less quickly if the pool water circulates constantly—it’s not true!

Reduce the Filtration Time:Filter for 3 hours a day, and increase by ½-hour increments if the water doesn’t stay clean. A Center for Energy Conservation study found that homeowners who cut filtration time to 3 hours saved 60% of their pump’s electricity use.2

Keep Drains & Grates Clean:Any blockage will make your pool’s pump work harder, so remember to clean the screens frequently. Backwashing will help keep the filter clean, but don’t do this too often, as it tends to waste water.


If you’re thinking about making efficiency improvements, the Pools & Spas Overview is a great place to get acquainted with the basics and your options, so can make the most of your home’s pool while maximizing your savings.

1US Department of Energy. (2012). Installing and Operating an Efficient Swimming Pool Pump. Retrieved September 28, 2012, from
2US Department of Energy. (2012). Installing and Operating an Efficient Swimming Pool Pump. Retrieved September 28, 2012, from


This program is funded by California utility customers and administered by Southern California Edison under the auspices of the California Public Utilities Commission.