How to Submit a Claim to SCE

If you have suffered a loss or damage due to recent service interruption, and believe we may be responsible, you may submit a claim. How to submit your claim >

We investigate and evaluate each claim individually, and our policy is to respond promptly.

Long Beach Update

As of Friday night, we have restored service to most of the 260 customers that were without service by connecting generators. The handful of remaining customers will be without power overnight. Unfortunately, some locations are not able to be connected to generators because of equipment issues at the building or the location's accessibility. Our crews have made significant progress conducting detailed inspections on more than 300 vaults. As of 10 pm, 94% of these inspections have been completed. Once inspections are complete, the results will be analyzed and a network remediation plan will be developed. We continue to make repairs on the equipment. We encourage customers in Long Beach to make every effort to conserve use of electricity as we continue to return the system to its full operational capacity. The safety of the public and our crews remain our highest priority. We thank the city of Long Beach for its cooperation and for the safety efforts of first responders in the Long Beach Fire and Police departments. Get the latest update >

Outdoor Lighting: Safety & Savings

Light Up the Night

Outdoor lighting presents a unique problem: there are few walls and no ceilings to reflect light back to your eyes. However, there are outdoor lighting solutions that can get the brightness you want while saving you money.  One way to improve your outdoor lighting is to aim and position your lighting fixtures on buildings or other exterior surfaces (low gloss or rough surfaces minimize glare).

Bulb Basics: About Efficiency

Compact fluorescent bulbs (“CFLs”) in enclosed fixtures are often used for porch or post top lights, small area lighting, or wherever low lighting is enough to meet your needs.For large open areas, IR halogen PAR flood lamps are the most efficient sources. Halogen lamps can be up to 50% more efficient than standard incandescent lights. Halogen PAR flood lamps are more efficient than standard PAR flood lamps.


HID: Light With Might

High intensity discharge lamps are efficient, very bright and illuminate the darkest corners. High intensity discharge lamps are efficient, bright and work well outside. They use 75% to 90% less energy than incandescents and last up to 24,000 hours. Metal halide HID lamps are able to light large areas for extended time periods. High-pressure sodium lamps are more efficient than metal halide, but emit a yellow light and have poor color rendering. Mercury lamps are less efficient than metal halide lamps, need time to warm up and reach full intensity, and require special ballasts.


Types of High-Intensity Discharge Lamps
Efficacy (lumens per watt) Lifetime (hours) Color Rendering Index Color Temperature (K)
Mercury Vapor 25-60 16,000-24,000 50 (poor to fair) 3200-7000 (warm to cold)
Metal Halide 70-115 5,000-20,000 70 (fair) 3700 (cold)
High-Pressure Sodium 50-140 16,000-24,000 25 (poor) 2100 (warm)

*Source: Department of Energy, Energy Efficiency and Renewable Energy, “Energy Savers: High-Intensity Discharge Lighting.” (July 19, 2011)

Solar Lights

Solar powered landscape and walk lights are convenient, attractive and a popular choice amongst homeowners. They are easy to install and require no wiring. Take note: Since solar powered lights may not fully charge on cloudy days, they may fade or disappear  during the night.


Floodlights mounted high on buildings are one way to efficiently light a large area. Remember to position your floodlights carefully so as to ensure they don’t shine into neighbors’ windows or property.

Controls & Sensors

There are controls available for outdoor lighting similar to those for indoor lighting. For example, motion-sensor detectors can be installed for security lighting which turn lamps on when motion is sensed. If you prefer to leave your lights on throughout the night, you may want to consider integrated photocells that will turn them off once daylight returns.