How to Submit a Claim to SCE

If you have suffered a loss or damage due to recent service interruption, and believe we may be responsible, you may submit a claim. How to submit your claim >

We investigate and evaluate each claim individually, and our policy is to respond promptly.

Long Beach Update

As of Friday night, we have restored service to most of the 260 customers that were without service by connecting generators. The handful of remaining customers will be without power overnight. Unfortunately, some locations are not able to be connected to generators because of equipment issues at the building or the location's accessibility. Our crews have made significant progress conducting detailed inspections on more than 300 vaults. As of 10 pm, 94% of these inspections have been completed. Once inspections are complete, the results will be analyzed and a network remediation plan will be developed. We continue to make repairs on the equipment. We encourage customers in Long Beach to make every effort to conserve use of electricity as we continue to return the system to its full operational capacity. The safety of the public and our crews remain our highest priority. We thank the city of Long Beach for its cooperation and for the safety efforts of first responders in the Long Beach Fire and Police departments. Get the latest update >

Generating Your Own Energy

Whether you want to supplement the electricity we provide to you or adopt a greener lifestyle, you have options for generating your own electricity. From solar power to wind power to fuel cell systems, you have the power and the opportunity for incentives to go with it.

Generate Some Options

Energy needs vary depending on climate and lifestyle. Some of our customers choose to generate their own energy during peak demand, when rates are higher; others prefer the environmental benefits of renewables. Cogeneration or combined heat and power applications are also options for customers who need access to steam or other forms of thermal energy.

Self-Generation Incentive Program

If you are an SCE customer and you are interested in reducing your onsite electrical demand, you can receive a cash incentive from 50 cents to $4.25 per watt for installing your own, qualifying electricity generating equipment under SCE's Self-Generation Incentive Program (SGIP).
 

Get Credit for Renewables

Through Net Energy Metering (NEM), we track the difference between the electricity you generate through your home’s solar or other renewable energy source, and the electricity you use through SCE. You’ll see a lower energy bill, and if you generate more electricity than you use, you’ll earn bill credits.

Another service that can generate credit similar to NEM is Virtual Net Metering (VNM).VNM provides equal benefits of renewable energy facilities to eligible multi-unit facilities