How to Submit a Claim to SCE

If you have suffered a loss or damage due to recent service interruption, and believe we may be responsible, you may submit a claim. How to submit your claim >

We investigate and evaluate each claim individually, and our policy is to respond promptly.

Charge and Save

Plug In Off Peak

Electric vehicles are great for the environment and can help reduce your fuel costs, plus you can see additional savings if you charge your electric vehicle during off-peak hours.

Start by reviewing the rate options below. When you’re ready to buy or lease or if you already have an EV, be sure to call us at 1-800-4EV-INFO to talk to one of our SCE Home Fuel AdvisorsSM who will help you choose a rate plan that best fits your needs.

Electric vehicle owners have three options. You can either choose one of our two time-of-use rate plans which offer lower costs for charging your EV at night, or you can opt to stay on your current Residential Rate Plan. Additional information is provided below.

The new Residential Time-of-Use Plan may help to reduce your electric vehicle charging costs because it offers a longer off-peak period when electricity prices are the lowest, and a shorter on-peak period when electricity prices are the highest. Additional information is provided below.

Residential Plan

You can charge an electric vehicle on your current Residential Plan (Schedule D) or any applicable residential rate plan. As more electricity is used within any billing period, the cost per kilowatt hour increases.

Residential Time-of-Use Plan

The Residential Time-of-Use Plan (TOU-D) offers “super low” rates every day from 10 p.m. to 8 a.m. that provides sufficient time to completely charge most Plug-in electric vehicles using standard outlets at Level 1 (120 Volts). Low off-peak rates are offered every day from 8 a.m. to 2 p.m. and 8 p.m. to 10 p.m. Higher on-peak rates are on weekdays only between 2 p.m. and 8 p.m.

Many customers may see a decrease in the annual cost of electricity on the Residential Time-of-Use Plan without shifting any of their existing household loads. If a few tasks (like clothes and dish washing or pool pump operation) can be switched to low cost off-peak and, preferably, to super-off peak periods, the Residential Time-of-Use Plan may help you save additional money on electricity. With this rate plan, rates change seasonally too, rising in summer and dropping in winter. Call us at 1-800-4EV-INFO to talk to one of our SCE Home Fuel AdvisorsSM to discuss if the Residential Time-of-Use Plan is a good fit for you.

See the full Residential Time-of-Use Plan details and view the chart below for more information on times.

Period Time-of Day*

On-Peak

2 p.m. - 8 p.m.

Off-Peak

All Other Times

Super Off-Peak

10 p.m. - 8 a.m.

Notes About This Rate Plan:

  • Available to all residential customers (limited number of enrollments)
  • Home and electric vehicle energy are measured using a single meter.
  • The summer season is June through September. The winter season is October through May.
  • Effective January 1, 2015

Electric Vehicle Plan

On the Electric Vehicle Plan (TOU-EV-1) electricity used to charge your electric vehicle is billed through a separate meter at a different rate than electricity used by the rest of your home. Lower rates apply during off-peak hours of 9 p.m. to noon. Rates change seasonally, and are higher in summer.

We will install the second meter as long as your home’s electrical infrastructure can support it. If you are considering moving to this rate plan, you’ll want to speak to a qualified electrician to understand the costs involved. See the full Electric Vehicle Plan details and view the chart below for more information on times. Call us at 1-800-4EV-INFO to talk to one of our SCE Home Fuel AdvisorsSM to discuss if the Electric Vehicle Plan is a good fit for you.

Period Time-of Day*

On-Peak

Noon - 9 p.m.

Off-Peak

9 p.m. - Noon

Notes About this Rate Plan:

  • Rate is for separately metered electric vehicle usage. Energy used for the home will be billed according to your existing home plan.
  • The summer season is June through September. The winter season is October through May.
  • Effective January 1, 2015.