How to Submit a Claim to SCE

If you have suffered a loss or damage due to recent service interruption, and believe we may be responsible, you may submit a claim. How to submit your claim >

We investigate and evaluate each claim individually, and our policy is to respond promptly.

Long Beach Update

As of 1:20 a.m. today, we are in the process of reconnecting customers to the network who have been on generator power.

As part of our restoration efforts, some customers have been experiencing longer than anticipated outages. The issue has been identified, and most affected customers are now back up on generator power. We are working to ensure they are connected back to the network properly and in a safe manner. We encourage customers in Long Beach to make every effort to conserve use of electricity as we continue to return the system to its full operational capacity.

We will reopen our distribution center at 925 Locust at 8 a.m. today to distribute food, ice and water. The safety of the public and our crews remain our highest priority. We thank the city of Long Beach for its cooperation and for the safety efforts of first responders in the Long Beach Fire and Police departments. Get the latest update >

Regulatory Information - SCE Tariff Books

SCE Tariff Books

Please note:
Tariffs without effective dates in the lower right-hand corner of the tariff are considered effective pending final review by the California Public Utilities Commission. Slight modifications may occur upon completion of this final review. Differences between these tariff rates and rates appearing on customer bills may result due to timing lags between the posting of rates and rate components in the Tariff Book and the implementation of these rates in the SCE billing system. In addition, even though the posted total billing rates may not have changed, certain rate components that make up the total billing rates may have changed and may be different than the corresponding rate components that appear on subsequent bills. Any discrepancies between tariff rates and billed rates will be adjusted in future bills.

The purpose of SCE's Tariff Books are to document approved tariff changes. Please direct any questions to one of the following SCE help lines:


 

Tariffs may not be waived, altered, or amended in any respect, unless authorized by the California Public Utilities Commission. Moreover, if there are differences between this material and the tariffs, the tariffs shall prevail.