How to Submit a Claim to SCE

If you have suffered a loss or damage due to recent service interruption, and believe we may be responsible, you may submit a claim. How to submit your claim >

We investigate and evaluate each claim individually, and our policy is to respond promptly.

Long Beach Update

As of 4:30 a.m. Saturday, we have restored service to approximately 190 of the 260 customers that were without service by connecting generators. We are continuing to place generators in areas that do not have power and expect to have all customers restored to service by Saturday afternoon. SCE will re-open its distribution center at Cesar Chavez community center at 8 a.m. Saturday to distribute ice and water. There are currently 10 generators in place serving businesses and residents. As the underground network system is restored, we will transition these customers off the generators. When this happens, they will experience a short power outage, which could last up to 45 minutes. We encourage customers in Long Beach to make every effort to conserve use of electricity as we continue to return the system to its full operational capacity. The safety of the public and our crews remain our highest priority. We thank the city of Long Beach for its cooperation and for the safety efforts of first responders in the Long Beach Fire and Police departments. Get the latest update >

Regulatory Information - SCE Manuals

SCE Contractors and Vendors

If you are an active authorized contractor, you should have access to SCE's internal documents and updates. Standards manuals are restricted and only available to SCE employees and active procured service vendors. If you need access, please contact your procurement agent or Edison Representative.

SCE Distribution Manuals

Above-Ground Equipment (AGE) Initiative

The Above-Ground Equipment Initiative is the result of an Advice Letter filed with the California Public Utilities Commission (CPUC) by SCE that was approved by Resolution E-4329 on April 22, 2010. Effective August 2, 2010, new equipment on private property is now required to be installed above ground. In addition, applications for underground equipment on private property will no longer be accepted. The CPUC action also requires that design and installation of any above ground equipment shall comply with SCE's Distribution Manuals, Above-Ground Equipment Aesthetics Improvement Manual (AIM), land use laws and local ordinances; however, these ordinances cannot effectively or indirectly require undergrounding of such equipment.

Learn more about the AGE Initiative and view the AIM below:

The following landscaping brochures have been created to provide SCE customers with information and guidelines to aesthetically screen pad-mounted transformers and other distribution pad-mounted equipment in non-SCE facilities. View the landscaping brochures below:

Applicant Distribution Design Standards (ADS)

The Applicant Distribution Design Standards (ADS) is a restricted manual. Only those who have read, signed, and submitted the three-page "Non-Disclosure Agreement" will be authorized to receive access to this manual. In addition to the manual, those authorized will also receive the Supporting Artwork (including all drawing blocks) for the drafting chapter of the manual.


ESR and UGS Manuals

The most recently published editions of the Electrical Service Requirements (ESR) manual and the Underground Structures (UGS) manual are available for public viewing. To access the PDF manuals click on the links below:

Non-SCE Antennas Placed on SCE Distribution Poles Manual

The Non-SCE Antennas Placed on Distribution Poles Manual provides standards for use by entities seeking to purchase or lease space from SCE for the purpose of installing antennas on distribution wood poles with energized conductors (up to 50 kV). New or additional attachments to SCE poles shall not be made except when permission is granted by an authorized SCE representative. Entities seeking to install their antenna(s) onto SCE poles shall comply with SCE standards and General Order (G.O.) 95 requirements.

To access this manual, click on the manual title below.


SCE Other

California Joint Utility Traffic Control Manual (CJUTCM) 6th Edition 2014

The California Joint Utility Traffic Control Manual (CJUTCM) is a joint effort among members of the California Inter-Utility Coordinating Committee (IUCC). The members include Southern California Edison, Verizon, AT&T, Southern California Gas Company, San Diego Gas and Electric and Pacific Gas and Electric. The team coordinated its efforts to create a comprehensive temporary traffic control manual that is California MUTCD compliant. The manual is endorsed by the California editor of the MUTCD. The IUCC wants safety first and is dedicated to developing safe working conditions for their employees as well as for the traveling public. As you read through this manual, please keep in mind that safety is everyone's business and it is up to each one of us to do our part in ensuring a safe work zone.