Cách Nộp Đơn Yêu Cầu SCE Bồi Thường

Nếu quý vị đã phải chịu tổn thất hoặc thiệt hại do sự gián đoạn dịch vụ gần đây, và tin rằng có thể chúng tôi phải chịu trách nhiệm, quý vị có thể nộp đơn yêu cầu bồi thường. Cách nộp đơn yêu cầu bồi thường >

Chúng tôi sẽ tìm hiểu và xem xét từng đơn yêu cầu bồi thường, và chính sách của chúng tôi là hồi đáp nhanh chóng.

Long Beach Update

As of 12:30 p.m. today, 72 customers remained without service. Our crews continue to work around the clock, and service is expected to be restored to those customers at about 4 p.m. today. We will continue to use generators to provide power to customers until final repairs are made. As the underground network system is restored, we will transition these customers off the generators. When this happens, these customers will experience a short power outage, which could last up to 45 minutes for most. These actions are to ensure they are connected back to the network properly and in a safe manner. We encourage customers in Long Beach to make every effort to conserve use of electricity as we continue to return the system to its full operational capacity. We reopened its distribution center at Cesar Chavez community center at 8 a.m. today to distribute ice and water. The safety of the public and our crews remain our highest priority. We thank the city of Long Beach for its cooperation and for the safety efforts of first responders in the Long Beach Fire and Police departments. Get the latest update >

Southern California Edison Online Privacy Notice

Privacy Notice

Last updated: May 26, 2015

Southern California Edison (“SCE”, “we”, “our”, or “us”) wants you to know about the information we collect and use when visiting our website, either through your computer or mobile device, or as an SCE customer through our Advanced Metering Infrastructure, which include our Edison SmartConnect and Real Time Energy Meter systems. We realize you expect SCE to appropriately protect your Personal Information from unauthorized access. SCE follows applicable laws, including those established by the California Public Utilities Commission, to protect your Personal Information. Your use of our website will indicate your acceptance and consent to the terms in this Notice.

PERSONAL INFORMATION

We define Personal Information as any information used alone or combined with other information that can be used to uniquely identify, contact or locate an individual or groups of individuals.

This information includes first name or initial and last name, home address and telephone number, government issued identification numbers, bank routing and account numbers, email addresses, user names, passwords, security question answers, customer or service account numbers, detailed energy consumption data (15-minute or hourly) obtained through SCE’s Advanced Metering Infrastructure, when associated with any information reasonably identifying you, your family, household residence, or other non-residential customer.

Personal Information also includes information concerning a user that the website or online service collects and maintains in personally identifiable form in combination with an identifier previously described.

PRIVACY NOTICES

Prior versions to our Privacy Notice can be found below. Please take a moment and review the below Privacy Notices to understand what information SCE may obtain when using our website or through our Advanced Metering Infrastructure.

PREVIOUS VERSIONS OF THE PRIVACY NOTICES

CONTACT US

If you have questions regarding our privacy notices, please contact us at:

Southern California Edison
Attention: Chief Ethics & Compliance Officer
Post Office Box 800
Rosemead, CA 91770

Residential Customers: 1-800-655-4555
Business Customers: 1-800-990-7788
Email