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Southern California Edison Online Privacy Notice
Last updated: May 26, 2015
Southern California Edison (“SCE”, “we”, “our”, or “us”) wants you to know about the information we collect and use when visiting our website, either through your computer or mobile device, or as an SCE customer through our Advanced Metering Infrastructure, which include our Edison SmartConnect™ and Real Time Energy Meter systems. We realize you expect SCE to appropriately protect your Personal Information from unauthorized access. SCE follows applicable laws, including those established by the California Public Utilities Commission, to protect your Personal Information. Your use of our website will indicate your acceptance and consent to the terms in this Notice.
We define Personal Information as any information used alone or combined with other information that can be used to uniquely identify, contact or locate an individual or groups of individuals.
This information includes first name or initial and last name, home address and telephone number, government issued identification numbers, bank routing and account numbers, email addresses, user names, passwords, security question answers, customer or service account numbers, detailed energy consumption data (15-minute or hourly) obtained through SCE’s Advanced Metering Infrastructure, when associated with any information reasonably identifying you, your family, household residence, or other non-residential customer.
Personal Information also includes information concerning a user that the website or online service collects and maintains in personally identifiable form in combination with an identifier previously described.
Prior versions to our Privacy Notice can be found below. Please take a moment and review the below Privacy Notices to understand what information SCE may obtain when using our website or through our Advanced Metering Infrastructure.
- Website Privacy Notice. This Notice describes what type of information we collect and use when you visit our website.
- Notice Of Accessing, Collecting, Storing, Using And Disclosing Energy Usage Information. This Notice explains energy usage information we collect and use if you receive electric utility services from us.
PREVIOUS VERSIONS OF THE PRIVACY NOTICES
- Privacy Notices Superseded May 2015
- Privacy Notices Superseded October 2013
- Privacy Notice Superseded November 2012
If you have questions regarding our privacy notices, please contact us at:
Southern California Edison
Attention: Chief Ethics & Compliance Officer
Post Office Box 800
Rosemead, CA 91770
Residential Customers: 1-800-655-4555
Business Customers: 1-800-990-7788