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Southern California Edison Online Privacy Notice

Privacy Notice

Last updated: October 2013

Southern California Edison (“SCE”, “we”, “our”, or “us”) wants you to know about the information we collect and use when visiting our website, either through your computer or mobile device, or as an SCE customer through our Advanced Metering Infrastructure, which include our SmartConnect and Real Time Energy Meter systems. We realize you expect SCE to appropriately protect your Personal Information from unauthorized access. SCE follows applicable laws, including those established by the California Public Utilities Commission, to protect your Personal Information.

PERSONAL INFORMATION

We define Personal Information as any information used alone or combined with other information that can be used to uniquely identify, contact or locate an individual or groups of individuals. Generally, this information includes individual or employer names, home addresses, telephone numbers, social security numbers, driver’s license or identification card numbers, bank routing and account numbers, email addresses, user names, passwords, security question answers, customer or service account numbers and detailed energy usage information (15-minute or hourly) obtained through SCE’s Advanced Metering Infrastructure, which includes our SmartConnect and Real Time Energy Meter systems.

PRIVACY NOTICES

Please take a moment and review the below privacy notices to understand what information SCE may obtain when using our website or through our Advanced Metering Infrastructure.

PREVIOUS VERSIONS OF THE PRIVACY NOTICES

CONTACT US

If you have questions regarding our privacy notices, please contact us at:

Southern California Edison
Attention: Privacy Compliance Program – Director, Ethics & Compliance
Post Office Box 6400
Rancho Cucamonga, CA 91729

Residential Customers: 1-800-655-4555
Business Customers: 1-800-990-7788
Email